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General Info
For years, Sears Auto Centers have been dedicated to excellence. Excellent auto service. Excellent customer service. Excellent workmanship. This excellence has brought us to where we are today and will continue to lead us into tomorrow. At Sears Auto Center we donâ??t just do tires, batteries, brakes, oil changes, alignments, and other vehicle services â?? we arenâ??t in a race and we don't worry about competition. We do what is right. Right for you. Right for your family. And right for your vehicle. Now.
Hours
Regular Hours
Mon - Sat:
Sun:
Services/Products
  • Home Theater Systems
  • Water Heaters
Brands
KYB, Kumho, Michelin
Payment method
master card, amex, discover, visa, cash, financing available, company card, all major credit cards
Location
Woodfield Mall
Categories
Auto Repair & Service, Auto Oil & Lube, Automobile Parts & Supplies, Tire Dealers

Reviews

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Jarrod M.

05/13/2015

Overall

Terrible Service!



I came in for a simple A/C problem and they didn't not fix it once, not twice, not the third time but the fourth time! They are do terrible business and charged me for labor fees each time for their mistake of not fixing it the first time! This place is a joke! Terrible customer service!

never shop

10/05/2011

Provided by Citysearch
Overall
Awful service

I purchased 4 Goodyear tires a couple of months ago and have nothing but problems. My tires keep going flat and I keep going back to have them 'fix' the issue. After my third trip back I was told that they really didn't fix my tires, they put some sealer product on that, when wet, would bead up and fall off! I went back in again where the new manager did little more than glance at the tires and filled out some report to send back to Goodyear. Just got a phone call from Sears...sorry, nothing they can do for me (nor will Goodyear) and for all of my troubles they'd like to toss me a $25.00 gift card! I spent just short of $1,000 on tires that are defective and they want to give me a $25.00 gift card...probably a Sears gift card too which means its worth about $3.00! I want GOOD tires! I am not done...next is filing a complaint with the BBB, calling corporate....and on and on. Winter is right around the corner and I'm stuck with $1,000 worth of defective tires!