Sears Appliance RepairAdd to Favorites
2woodfield Mall Dr, Schaumburg, IL 60173
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Please contact the business for updated hours/services due to the COVID-19 advisory.
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The ice maker was not making cubes ice. It was only making crushed ice. After a quick inspection, the repair man diagnosed a faulty compressor. He ordered the part over his phone, proceeded to do a thorough cleaning of the unit, picked up the report and returned to fix the ice maker. He went above and beyond to fix our problem. All within three hours.
ONLY DOWN SIDE WAS THE DRYER TOP COATING HAS
FAILED AGAIN. THE 1ST. TIME IT WAS COVERED, BUT IN THE NEW CONTRACT IT IS NOT. MUST HAVE HAD A LOT OF CLAIMS BECAUSE THE COATING (PAINT) IS AT BEST SUB-STANDARD WHILE ALL OTHER SURFACES HO;D UP VERY WELL ON BOTH THE WASHER AND DRYER.
Sears technician took the washer top off, which the 3rd party "overflow" guys sent out previously couldn't figure out. Thoroughly checked everything for the leak, explained that too much soap could cause an overflow from a vent at the top on the back of the washer, and showed that to me. Using less soap now and still haven't seen another leak. Wasn't leaking when he got here, but he checked and cleaned everything and didn't tell me I bought a piece of junk, which the "overflow" guy did.
Very Poor service . Made me wait 2 weeks for hot water tank repair Sears repair service Came once and did not fix it that day. called multiple times to get tech back and no one tried to get the tech back from sears. then said I would have to wait 12 days to get tank repair. Myself and husband in our 70's Had protection agreement and had to pay 158.00 top get it repaired from another company who said Sears did not replace bad part.