Very unprofessional. Every time I call they have someone else answer the phone and then they tell me that the last person is no longer with the company.Very bad customer service. I tried to call them back and dont even answer the phone.
As a Board member and a homeowner my biggest concern was always dealing with dishonest property managers & presidents in the past. This is never a case with ABC Property Managers from Schaumburg.
They manage our condo association, and are great. It's like night and day between the previous management companies and APM. Co-Owner Stephen Spector seems very dedicated to serving clients. Some problems have cropped up in the past because of an answering service they have used (don't know if it's the same as they have now). Residents don't understand that the answering service is an outside vendor hired. I think the company sometimes has been blamed for the rudeness of the answering service staff.