Great company to do business with! Great service and prices. Roll off dumpsters, portable toilets, and other construction services,
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I called about recycling and got voicemail. Someone called me back in less than 20 minutes and answered all my questions. The recycling does NOT go to the dump, as some of my friends assert. It goes to Pratt Industries off Gamble Road, but they recently (Sept 2015) stopped taking glass. Everything else is still good - cardboard, paper, plastic, styrofoam, all metals. It's picked up twice a month and I recommend it to everyone.
Several times I have forgotten to put out my barrels. Every time I call someone answers the phone right away and schedules a pick up right away. I recommend this service highly.
If if could rate this company below zero I would! They are by far the worst waste management company. Charged us twice and rather than refund us the overpayment they put a credit on our account. We have not had a pick up since June 10th, it is now July 9th. We have spent hours on the phone and sending emails trying to get our trash picked up but to no avail. promises made an broker repeatedly. Supervisors don't return calls and there is no acknowledgement or understanding of the issues we have experienced with them. They over charge and provide the WORST service. Don't waste your money go with a local company.
I have used this company for several years now, Since moving my garbage has NOT been picked up as scheduled ! When you call the office you're blessed if anyone answers the phone and when you leave a message you don't receive a call back. It wasn't always this way, the former office woman was professional and courteous. This new girl tells you she'll call you back and doesn't after you FINALLY reach her after numerous calls. If I thought this was the normal for this company I'd have switched companies by now. I had never had any problems prior with service, until I moved into a new route area. VERY FRUSTRATING
It is unfortunate when a service which is in demand takes advantage of that by offering poor service. The ladies who work in this office are the nicest, most accommodating women, who truly try and help you; however, obviously they run up against a brick wall with management when they try and effect good customer service. The left hand doesn't know the right one is doing, and as a result, the customer is left out in the cold. This company cares nothing about its customers, offers poor if no service, and I would not recommend them to anyone seeking a consistent, reliable, and customer oriented service company. The fact that they continue to stay in business with the type of service and lack of it that they provide, absolutely astounds me. I would give them two Negative stars if this review process allowed me to do that.