Do not used Beautiful Reflection pool service, Bubba, He is a Nightmare! Horrible!! Destroys pools and then runs away like a fat worm.. Try to say his word is golden. But believe me it's very tarnished!! Had to hire someone else to repair his mistake!!
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Very good product. I am very satisfied with the product and service they provide
I wish I could give 0 stars! We were sold a 33' above ground pool with a salt water system and guaranteed it was salt water compatible. We were lied to and because of that our pool is ruined. The whole pool is covered in rust, the rails have holes in them and the pool wall has holes in it from the rust eating thru. Pride pools won't repair our pool and claims we have to come out of pocket and buy the replacement parts. We shouldn't have to purchase anything bc we were sold an incompatible product by some crooks who just want to make extra commission. The pool was $8000.00 and needs to be replaced! Never buy from them. We were also guaranteed it came with a platinum warranty that doesn't exist, that's why we didn't worry about our pool. We didn't know it was ruined until a professional came out to our house to replace the liner and told us that the pool we had was not a salt water pool and it was unsafe for children. Stay away from this company!!
Beware of Pride Pools. They installed a pool for me and 3-6 months latter the kool deck started coming up from the slab. They sent some to do a very poor repair and it didn't work. They offered to pay half of the repair which would have cost me $1,200.00. This should have been a warranty repair from the beginning! They have refuse to do any further repairs and the problems has gotten worse at 30 sq ft of popped up kool deck. I guess money is more important than their reputation. I would not recommend Pride Pools to anyone!
I have had only good experiences with Pride Pools from the very beginning of our pool build process. All the employees are very knowledgeable. They take the time to answer questions thoroughly and are polite. Management seems to take good care of their employees, which says alot about a company, they are family owned and operated, being in local business for 40 years. We will continue to use Pride Pools and highly recommend Pride Pools to all my neighbors, family and friends. Thank you Pride Pools for our beautiful backyard escape.
BEWARE - Went in to price a new pool cleaner ($650). Salesperson convinced that I should drop off my old one so they could take a look at fixing it. Sounded very helpful and informal, no mention of a charge. When I picked it up, they wouldn't return it to me unless I paid $60 for the quote of $400 to repair! Bought a new one online for $435. Never go back.