7307 Hodgson Memorial Dr Ste C, Savannah, GA 31406
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I have read so many nice reviews about this salon, so I decided to try it myself, because it is not a secret - it's so difficult to find a decent nail salon in Savannah... And I have to say - that was my biggest disappointment yet, no wonder all good reviews were at least 1 year old... it started from me being seated to wait a bit and suddenly I was approached from behind by somebody and started feeling that somebody's hands on my shoulders, back and neck, trying to massage me. As being not so happy about being touched without even being asked, I still appreciated their thought of pampering. But it really started bothering me, when massaging person would just rest her hands on my neck while talking with co-worker, and being so distracted that her fingers caught into my hoop-earing and she kept massaging and pulling on my ear for couple minutes, until I finally asked her to stop. As for the nails - I have tried to explain why I came here and what I would like to be done, but I was interrupted right away: "don't worry, I have a lot of customer, I know.." That happened few times.. And sure enough - my natural nails were filed so much, that they became twice shorter, also they were given ugly square shape. More than that - I have asked to glue/strengthen couple cracks on the nail sides, so acrylic powder was put, but the nail would not be evened out, so they turned out with thick sides and nothing in the middle, all wavy and unevenly filed (although she made my nails square, the one side of the nail was longer than another). I tried to explain again, that I am not happy, heard the same answer "don't worry, I just put the polish.." I was so upset, that I didn't even want her to do anything else with my nails and just asked her to allow me to pay for what has been done. Not only she started talking angry with coworker in Chinese right in front of my face - she charged me 20$, nevertheless I didn't even get the nail polishing... oh yeah, and since they didn't have sufficient change, I end up paying more... Seriously, THE WORST PLACE EVER!
I have been coming to this salon for a couple of years now and really like it. The customer service is great. The new owner is very nice and makes sure that the customers are taken care. Very glad to see the new owner is upgrading the salon. Looking very nice. I would definitely recommend Modern Nails.