Angelora Color Salon
340 Eisenhower Dr, Savannah, GA 31406
Price Range : Above Average
No coupons available
I'd like to say that they refunded my money while acknowledging they made a mistake on my hair, but they didn't. In fact, after giving me a keratin treatment that was supposed to straighten my hair (it didn't, I was given a relaxing treatment instead) as well as highlighting and coloring my hair (and leaving a horizontal white stripe), and leaving a blob of red in my bangs, they had me come in to fix the stripe on Tuesday. There I was told by the owner that I had miscommunication with my stylist about my straightening treatments ("obviously you asked for the relaxing treatment to help with frizz"--uh no, I said straightening and that I wanted my hair straight). He tried to fix the white stripe by putting red coloring throughout my hair--which removed the highlights. Then when he saw that the stripe was still there, he said, "$h!t!" and wanted to try to fix that. Two tries and no one at this salon can get this right? No. So I left and called the next day stating I'd want my money back. I stopped in today to get the refund. They only wanted to refund the "straightening" and 20% of the TIP that would've been given on the coloring (btw, I did give a 20% tip after the the initial visit because I hadn't washed my hair or found the white stripe yet) because they "had fixed the stripe." Even the the OWNER admitted he hadn't fixed it. So basically they were only going to refund my tip. I refused that and requested a full refund. I received several eye rolls from the owner's wife (who someone needs to tell that the 80s called and they want their bad perm and dye job back). And because of the bad attitude, I returned all product purchased as well since I can purchase it from other salons without the bad attitudes. I can accept that we all make mistakes, but if you say you're going to fix my hair then you should fix my hair. If you can't fix it, then you need to refund your customer's money without eye rolling and rudeness. I WILL NEVER BE BACK. Watch out because these people have the potential to really screw up your hair!!
If you choose to go to this salon, under no circumstances should you book the "stylist" ASHLEY. I started to get worried when I'd heard she'd only been doing this a couple of months - which was quite obvious given that she gave me my first painful highlights ever. She doesn't pay attention so she literally pulls your hair each time she puts a strand in foil. But the worst came when she dried my hair and my blonde hair was no more. Then came the hack job, I mean hair cut, which the owner had to step in and "fix" because I was in tears at this point. Sadly, I got this haircut so I didn't have to wear it in a ponytail all the time and that's all I am going to be doing. Now the owner, David, gave me the cut and color for free and offered to fix it...which I may have taken him up on had Ashley not walked out the room when he had to take over and started laughing. I will NEVER step foot in that salon again - mainly for the laughing, which I find sad that they condone.
Just moving to Savannah I was very concerned about finding a new colorist. My neighbor told me about this salon. She has gone there for eight years and still raves! Im a believer too. I LOVE my cut and color( u could say Im high maintenance) and im not easy to please, I have beautiful natural looking highlights and a trendy cut. Talented artists-u must go!!!!
I have brush smudges alll along my line where I part my hair. It was overprocessed and it ruined my hair. Everytime that I brush it...my hair breaks and strands fall out. The stylists are VERY nice do not get me wrong. But my hair is ruined and I will never trust them again.
Hi Amy, My name is Angela Boyd, I am one of the owners of Angelora Salon. I was Very concerned when I saw your review. I always try to make sure that we provide a quality service and a positive end result. I was unaware that you had a negative experience and am truly sorry for it. We tried to search for your contact information but were unable to find you. Please allow us the opportunity to make this right. You can contact me directly, anytime, at 912-354-0098. Again, I apologize sincerely and look forward to speaking with you. Thank you, Angela Boyd
09/27/2008Provided by Citysearch -
I just moved to Savannah two months ago and have been super nervous to try a new salon. I had been going to a salon in Oregon for two years and was very sad to leave them behind. So I had been putting off getting my hair done because I'm very picky about my hair and was worried I'd end up with bad hair. I picked Angelora's randomly from yellowbook and when I called the receptionist, Morgan was very polite and was able to get me in that afternoon. My appointment was with David and I was so impressed with the way he listened to what I wanted and made sure he understood what I was looking for. I felt like he really cared whether or not I walked out of there with a great style. I enjoyed a glass of wine and relaxed while David worked his magic. While styling my hair he gave me some tips on how to style my hair in different ways wich was very helpful and also suggested some ways I could keep my hair from breaking (it is very dry and fragile). My color turned out wonderfully! So rich and exactly what I wanted. My cut was great too. Prices were so reasonable for the fabulous experience. I cannot say how satisfied I am with this salon. I will recomend them to anyone!
05/30/2006Provided by Citysearch -
Great salon! I have tried a few other high end salons in Savannah. My color never came out this good before. My hair looks really great and the prices are not bad at all. What else can I say but they are vey nice, well trained and great at coloring hair.