I just purchased a brand new Honda Civic from Southern Motors. Initially, I was shopping for a later model used car, and was definitely on a budget. Ronald Caceres was the salesman who helped me. When there weren't any used cars that met my criteria, he told me he still wanted my business and began talking about a new car. I did not think that was an option for me, but I told him the parameters of my budget and if he could get it within that ballpark, I would buy that car today. I will admit it took a while, and I declined a few offers, but in the end, I left with a new car. I was a little over my budget, but when I thought about the fact that I got a new car, I was still happy. I purchased my car on a Saturday. The following Monday, I received a call from Jeff, the person who handled all of my paperwork, advising he had gotten me an incredible deal, better than my first, lowering my interest rate, my term and my monthly payment. I had been told they would try to get me a better interest rate, but I figured that was just something they told everybody. Needless, to say, I am ecstatic! Ronald was so friendly, and although persistent, not pushy at all. I got the feeling he really wanted to help me, give me what I wanted. I was extremely impressed that even after the deal was done and I had signed the papers, Jeff at Southern Motors worked to get me a significantly better interest rate. That is really going the extra mile. I would recommend this dealership to anyone.
Do not do business with this company. The owners are not trustworthy. I sold their parts department a wheel and accidentally sent them the wrong one. They got a hold of me and told me I made a mistake, so seeing that I had made a mistake I did some research on this company and saw that they seemed to be very trustworthy and honest. I decided that even though my policy is to never ship a second item out for fear of never getting the first item back, I decided to break my policy and TRUST Grainger Honda. I shipped the $200 item out to them and they received it immediately. Then they decided to never return my phone calls and keep my original $200 item that I accidentally sent them the first time! I even sent them a prepaid shipping label TWICE to send the item back to me but they wouldn't. I called over and over, asked to speak to the general manager, and found out I had been dealing with the owners ALL ALONG! So now I am out $200 because I trusted that the owners of this Honda dealership were honest people that did business the right way. Never again!The owner did contact me and apologized and got me my money back about a week after I left this review and filed a complaint with the BBB. I do believe that if I had never left this review or left a complaint with the BBB I never would have gotten my money back and would have been left in the dust and out $200. Thank god for companies that protect consumers.
I was passing through town on my way to Virginia when a "check engine" light came on in my Mazda 5. I followed my GPS to the first Mazda dealer it could find, but the dealership was not there, so I pulled into Savannah Toyota. Elijah was very helpful and the service team found the problem. However, I could not stay long enough to get the problem fixed. Elijah confirmed that the problem would not cause the car to break down on my way to Virginia and advised me to get it to the Mazda dealer as soon as I got home. For all of this, the dealership charge me $0.00! While the visit took 2 hours, it gave me piece of mind, and the fact I was not charged was impressive. For the record, my other car is a 2005 Prius with 165K miles, and I still get over 50 mpg on it. I have told my wife that her next car needs to be a Toyota, not a Mazda. When I buy my next car, I wish I could buy it from Savannah Toyota. Thanks Elijah - you went above and beyond, and I appreciate it!
I had a great experience at Grainger Honda! I worked with Derek Knowles and he was awesome. I'm a very picky person and I have to look at things several times before I'm ready to buy but that wasn't a problem for Derek Knowles. I test drove five cars over three different visits and on the last test drive Derek Knowles allowed me to test drive the car on my own for about 45 minutes, which was very important to me. I felt very comfortable with Derek Knowles the entire time. I never felt like he was trying to push anything on me. He was just trying to find the right car for me. I highly recommend Grainger Honda and I highly recommend that you specifically ask for Derek Knowles. I promise you won't be disappointed!
I had a great experience with Savannah Dodge. I shopped for over 1/2 of a year and choose this dealership and never once was I told the wrong information. You can bet, I crossed my T & dotted my I's checking every word I was told. I would recommend them hands down. My salesperson, Don Sweeney was excellent, a tad bit loud but all in all a straight shooter... call him, he goes by the name, "The Sherrif" ! Keep on rocking Savannah Dodge, you have a goooooooooood thing going on!!!!
DeWarren Foster has always treated our family with a fair, friendly professionalism that cannot be surpassed. Over the past 10+ years we have purchased more than 8 cars from him. He goes out of his way to ensure that whether we are in for standard maintenance , or something else that he takes a moment to check in on us. We will never buy a car elsewhere.
I had a major problem with a truck and spent hundreds of dollars in Brunswick and Jacksonville trying to fix the problem but with no luck at more than 6 dealers. When I took the truck to Dan Vaden in Brunswick and when I showed them they how much I had spent they fixed the problem for free and it ran them about $450.00. I never forgot that kindness.
Great Dealership! Great Friendly Service! Grant DeLoach is the BEST salesman ever...Great friendly personality...and very helpful!
Great customer service really helpful and explanatory about all vehicles on the lot. Bought 2 cars and will buy few more.
My family and i have purchased several cars from them and out is always a pleasant experience