Very much an attitude of "I'm better than you, I know more about guns" from the staff. Won't return.
Has to be some of the dumbest people working here!!! I called to see how much they charge to have a firearm transferred if it was purchased online. The person told me 35 dollars but if they sell the gun or can get it they would not accept the transfer because that's a gun they lose business on. So instead of making 35 dollars to conduct a transfer they would rather not make any money. Poor business plan..... I don't see them staying in business too long.
The staff at Guns & Ammo are knowledgeable, professional and provide excellent customer service! They were also able to get a pistol in less than a week when everyone else was back ordered 3 months.
Been dealing with this store for 20 Years. all i can say is their great! i wouldn't purchase from any other gun store. Great selection,although im a Sig kinda guy. And they even have a great selection on these high end guns. Thanks for my new P227
wow is all i can say like my old gun store back home, my new favorite i didnt feel rushed and it was even after closing, showed me every gun i wanted to look at i couldnt pass on the mini-14 they had! will def be back, thanks agian to Ricky Duffy for the best gun buying experience in my last 40 gun purchases, you earned a life customer. only negative, you dont have a website so i can order from you guys when i pcs.
As a newbie to the sport I have visited every gun shop here in Savannah. Not to say the other shops didn't greet and help me, but the Gun Shop just seems like home. Its comfortable. So far I would rather buy from them rather than any other shop or the internet.
I have a Ruger MK III that I was having problems reassembling after field stripping. I took the gun to Mr. Shaffer in the hope that he could get the pistol back together while I waited. I was disappointed when he couldn't (red flag no. 1), so I ended up leaving the gun with him. By the way, I had well over $100 worth of aftermarket parts on the pistol, which caught Mr. Shaffer's eye. He offered to buy the gun from me to use it for parts (red flag no. 2), but I declined.About a week later, I called Mr. Shaffer for an update. He told me he had sent the pistol back to the factory to be fixed! I could have done that myself! Red flag no. 3.There’s more: A couple of weeks after our phone conversation, Mr. Shaffer called me to tell me that the gun was ready to be picked up and that the bill was $72! For what?! Sending the pistol back to the company--probably at their expense--for them to fix?! I know Ruger repaired the gun for free, because it said so on the invoice that came back with it. Red flag no. 4. It gets even better: When I showed up to pay the bill and collect my gun, I noticed that almost all of my aftermarket parts had been replaced with Ruger factory parts. I then asked Mr. Shaffer where my aftermarket parts were. He said that the people at the Ruger factor almost certainly threw them away, which he said was standard procedure. If Mr. Shaffer knew that, then why did he not remove the parts before he sent the pistol back to the factory?! Red flag no. 5.I let Mr. Shaffer know that I was not at all happy about Ruger tossing my parts in the trash and that I would be contacting the company to find out what they did with my property and to let them know that I either wanted my things back or at least wanted to be compensated for them. That seemed to make Mr. Shaffer a little bit nervous, and he tried to discourage me from contacting Ruger by telling me that it would just be a waste of time (red flag no. 6). Before I left his shop, Mr. Shafer happened to mention that he also had a Ruger MK series pistol that he really liked (red flag no. 7).I contacted the company and got solid confirmation that my parts were indeed put in an envelope which was placed in the box with the gun when it was sent back to Mr. Shaffer (red flag no. 8). When I phoned Mr. Shaffer and told him this, he unapologetically replied that he never saw the envelope with my parts in it and that he had since thrown the box away (red flag no. 9). Is that true? Maybe, but I'm more than a little skeptical.BOTTOM LINE: If you're looking for a gunsmith, then keep looking. You've been warned. I was, too, but I ignored the signs and paid a painful price.
I really enjoy doing business with The Gun Shop. They are knowledge and very friendly. The prices are good too.