Everything I️ have tried at Mate Factor has been absolutely the best, from coffee, bread, sandwiches, and especially the deserts.
Slow staff and dirty restrooms. Lack of toilet paper; paper all over the floor. I was here for a few hours and at 9am low Toilet paper and around 1 pm no toilet paper.
All the five star ratings do not lie. This place is great! We stopped in Savannah on my drive back form Florida, and I'm so glad we found this coffee/tea shop. We had an excellent Chai Mate latte and delicious baked treat :-)I knew I had to leave with a box of tea from this place. I was stuck between the chai and green tea mate. The owner noticed my dilemma and we had a talk about taste preferences and what makes a great tea. I chose the chai, but at the register he handed me the green tea and said it was a gift. I've never met such a kind hearted business owner who takes such pride in his product - and he should because this tea is amazing. I can't wait to travel back down south so I can stop in again :-)
I absolutely love the Foundery. Everyone is always really friendly and they are so great with making their space available to groups and organizations. I have been with a group and I have also been with just me and there is always a spot to set up shop, get work done and enjoy a great cup of coffee. It has become my go to place to meet friends and also clients.
I was having a coffee (some food items were outdated and the bagels were very pricey) and I noticed the staff being very rude to a table of noticeably homeless and one disabled girl. They kicked the disabled girl out saying she couldn't have her service dog with her and kicked the homeless group out accusing them of stealing (they had coffees) and claiming the homeless get everything they need for free. They claimed the homeless group was bothering other customers when all I saw them doing was getting a little bit of computer time in. All this being said, the coffee was pretty good, but the staff's kindness and compassion needs lots of work!
I will come back. A lot!!
They provide horrible customer service and we're very rude! Would not recommend this place to anyone!