100 Spinnaker Dr, Sausalito, CA 94965
Bike Parking: Yes
Wheelchair Accessible: Yes
Cuisines: Caterers, Family Style, Breakfast, Brunch & Lunch, Irish, Italian, Steakhouse, European, Seafood, Continental, Bar & Grills
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: No
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07/03/2011Provided by Citysearch -
I wanted to take my family to Sausilito for the day and enjoy a meal at the famous Spinnaker with the fantastic view on the water. We had driven quite a ways over an 1 1/2 hours in traffic and were starving by the time we arrived.
We got our name on the wait list and were told the wait time would be 45min-1 hour but we could wait in the louge area and have drinks and appetizers. We opted to do the latter since we were all famished.
We approached the louge area and the waitress ask us to be seated. We chose a table to our liking so we could enjoy the view. One she would have to bus which she didn't appreciate.
The waitress took a while to clean the table (she was busy). She took our orders without writing anything down. She delivered our drinks 10- 15 min. later. She had forgotten my order and so my family told her I had the mussels appetizer which came with scallops as was printed on the menu. Needless to say 30 min. later the mussels arrived solo no scallops to be seen.
When this was brought to her attention she just said oh sorry and did nothing to resolve the issue. I ate the musssels which were good without complaining.
My daughter and husband ordered the Spinnaker burgers well done and they both came out medium, lots of red in the middle. They had to be sent back. Meanwhile the waitress had changed wait staff and was sitting down eating her lunch. The new waitress was very kind and friendly and did her best to serve us.
The first waitress was in a hurry, cranky and ready to get off duty. We were obviously cramping her style. She even snapped at another couple. We dd not feel welcome there by the wait staff or the hostess. It was a terrible dining experience, the worst I have ever had and I have been to a lot in my years. It's really too bad because we had an out of town guest and it was our first and last time at the Spinnaker. Cannot recommend to any one. Also another couple had a similar complaint. They said the wait staff was not used to large crowds and were very angry and cranky toward them as well. Very sad and disappointing.
05/10/2011Provided by Citysearch -
The first time I dined at Spinnaker, we had 7 people in our party and ordered drinks, food and desserts. The food and service was excellent. I returned approximately 2 months later and had a completely different experience. One member of our 5 person party did not drink alcohol so the rest of us abstained to be polite. From that point on, despite ordering appetizers and dinner (several people ordered the special), we were treated horribly by our servers. Each was extremely rude and made very rare appearances at our table.
During dinner I mentioned to the manager as well as two of our servers (three different servers appeared at different times throughout our meal) that we had a birthday in our party. Unfortunately our food was very mediocre this time so we all passed on dessert. When we informed the waiter of this, our dessert menus were immediately snatched away from our hands. The waiter then brought the check and said, very snidely, happy birthday, as he set the check on the table. At the table next to us, there was a big celebration with a free dessert for the person with the birthday. When I complained to the same manager that I had spoken to earlier, I was told that we had to purchase dessert in order to get a free birthday dessert. When I mentioned that he had not told me this before, the manager then offered a free dessert. I declined as our celebration had already been ruined.
In addition, my entire party was surprised to find that despite the minimum price tag of $20 per meal, the restaurant charged for soda refills.
On both occasions we had reservations and still waited at least a half an hour to be seated.
Obviously, no member of my party will be returning to this dreadful establishment and I would advise that others not waste their money there.
03/31/2008Provided by Citysearch -
Went to this poorly managed restaurant with my family for Easter Brunch-lunch. Requested a table in back (got seated in the front part). Our server was decent but not great!
The food was terrible, almost to the point of nasty. How can you screw up a salad and clam chowder????
The manager approached our table YELLING (I NEED THE TABLE NOW - I MOVE YOU TO THE BAR AREA AND GIVE YOU A FREE DRINK) Every single person at our table is in the restaurant business - We all got up and vowed to NEVER eat at this tourist trap ever again!!!!! The only thing nice about this place is the view (the food and management are terrible).
I congratulate this establishment in making a huge mistake of talking to us with such disrespect!
11/15/2006Provided by Citysearch -
Food was delicious! I had a lovely lunch alone at the Spinnaker. I ALWAYS order clam chowder when I'm out, and this was the BEST I've ever had. My crab cocktail was delicious, and the shrimp avocado salad was tasty, but not GREAT. The bread pudding was delectable.
The service was phenomenal! The waiter was sweet and attentive. WIthout my knowledge, my waiter ran out to the valet to make sure my car was ready before I left.
07/11/2006Provided by Citysearch -
What a wonderful place to spend an afternoon or evening with your date. The staff is wonderful, friendly and professional...the food is great and the view is magnificent!
Very tasty dishes and awesome desserts.
Definitely enjoy spending time at this beautiful restaurant and savoring the food and view.
06/12/2005Provided by Citysearch -
We arrived, we began to enjoy our visit. We had made reservations and were promptly seated. Our window seating added immeasureably to our experience. Each of our party had a taste of appetizers; garlic w/brie, calamari and crabcakes and devoured them with ahs all around. I thought the Hollandaise sauce served with the crabcakes was the best. Two of our party had NY steak, ordered it medium-well and they were uttering ""mouth-watering"" ""tender"" as they took each bite. Our crab w/penne was very rich and I am afraid the taste of crab, although sauce was filled with the ""meat"" was overwhelmed by the heavy sauce, thos good, it is not something I would order again.
Our grandsons were thrilled when our server expertly prepared the Caesar dressing for our salad at our table. Thank you, Spinnaker, for making our visit so pleasant and a part of our graduation memoryl.