They gave me the wrong order - much less expensive than what I paid for. I had used the drive - thru, so I tried to call them. The phone rang and rang and they never answered it. I tried three times - no one ever answered. This business hasn't a clue about customer service.
There have been several times where they were supposed to be open but doors were locked and lights were off. They put our cheeseburgers on a Long narrow sub bun which was an awful mess when you tried to eat it. My fries weren't just in one fry holder but had a stack of 3 extra. They are unfriendly and can't get a simple order right. I have yet to have a good experience. I understand that mistakes are made but each time it's not just one thing ,it's multiple. We will not be going to this BK location again. My recommendation is that with so many other places to spend your money why waste it at the BK in Saratoga Springs.
Fives times in a row, at different times of the day, they always say they are out of tacos, which is like the only thing I enjoy eating there. Service is very slow, tables are never clean, employees are unfriendly, and if you ask for "no mustard/mayo/etc" they always forget and your order is never correct.A few days ago I went at 7pm and their doors were locked. I glanced at the hours posted next to the door and confirmed they are open until 10pm. As I was walking away, another unhappy customer tried the doors. An employee came to them and turned them away. Not sure what was going on but it was really strange... were they disposing of a dead body or something in there? Ha. But in all seriousness, this place is awful and you should never go there.
Went here on 8/9/16. Ordered a Baconator. Got food poisoning and was sick for two days. DO NOT GO TO THIS LOCATION.
Poor customer service. I also got BURNT chow mein the very few times I've been there.
I just went to the one inside the Walmart Super center in Saratoga Springs,Utah today & got a 6 in. sub with turkey meat,cheese,lettuce,cucumbers & pickles & they melted the cheese & even put on mayo for me.I'll keep on going there from time to time.