Dispatcher named Allison is rude really disrespectful and unprofessional they are never on time they’re horrible why and how are they even still around they should be ashamed of them selves
245 Washington St Unit 3293Saratoga Springs, NY 12866
From Business: Value Van TAXI & Car Service is focused on providing high-quality service and customer satisfaction in the transportation industry - we will do everything we can.…
The girl who picked me up was very nice and polite. I only used the service to get to my car the next morning after being downtown the night before. But I would use them again anytime!!! Great company and fair prices!
I needed to be in Ballston Spa by 8am and I live about 30 miles away, I called A&H the day before and they said no problem. The car was at my door at 7:15am. The driver was very friendly, the car was clean and the whole experience was awesome. Definitely recommend them. Easy to deal with.
I called and requested a cab when one would be in the area, Whenever they got around to it as I was in no hurry to make the 1.1 mile trip to pick my truck up from the garage. I was told they would call when someone was in the area. About ten minutes later they called and stated they had one free'd up and would send it my way. One well worn out Dodge Caravan arrived. We drove the 1.1 miles up the road and when we arrived the driver asked me if they told me how much it would be? I said no they didn't and she said it's going to be $15.00. $15.00 for a 1.1 mile one way ride. I was under the impression the prices are made up as they go along. I went to call the office as that sounded like an absurd amount of money and there was no answer and no return phone call. The vehicle itself was rattling and shaking. I'm not sure how it passed a state inspection. I would avoid this service or get the cost in writing before you get in one of their taxis.
I stood at Wilton walmart wit my 2 year old son waiting for a cab for what was supposed to be 15 to 20 min but turned into 35 then when the cab arrived he was on the wrong side of the street and had to go around the building and come back instead of simple go up the parking lot and come down the once he finally got back down to me he rolled the window down and asked if I called a cab, I sad I did and he popped the trunk and say there as I proceeded to load 2 carts if bags in the car by myself and the put my son in the cab. Now in the cab he tells the dispatch that is me and son in the car were going to Vanderbilt terrace and she tells him 10.50$ I have never paid 10$ to get home from walmart ever but ok. Now only that but as we proceeded to go home we must pick up two other passengers and take them along and I have have to ride even though it's out of my way and I'm trying to get home, I called a cab at 12:53 to get home and as of now it's only most an hour later and I only live 7 mins away this cab company has got to have some of the worst coke sniff on employes in Saratoga I can not understand how a company came be so unorganized and unprofessional I'm disgusted off!!!!!! I will never call capitialland taxi service ever again. Uhura A Bennett
I live in Clifton Park, I called to arrange a lift to Albany Airport. The guy was fairly disinterested and when I said where we lived he said they don't serve this area. I was courteous, said goodbye and he just hung up on me. Won't be using them for anything.
nice clean cars, great prices, prompt professional and friendly driver , did not even charge me extra for stop.