I had to evacuate for Hurricane Irma. When my flight landed back in Florida at 1 AM I was informed someone towed my car from my apartment. I live in a flood zone. My car was apparently parked in a restricted area of my apartment complex. So I called to inquire about the tow. Abby, who is possibly the worst human I have ever had the displeasure of speaking to, was rude and very nasty. The first questions I asked was IF this company towed for my apartment complex. She informed me that they do. She started off by saying I would in fact have to pay to get my car back. She couldn't tell me why, how, or when my car was towed but Abby could tell me that I would have to pay no matter what. She would loudly groan and sign then hang up on me. I might add she hung up on my SEVERAL times. I had to call back repeatedly only for her to tell me she is trying to run a business and hung up on me again. Now I should add after about 45 mins of fighting with Abby, being stranded at the airport, I did get rude right back. Who would expect that after being treated like a dog??? Here is the GREAT part. After Abby put me threw HELL for about a hour or so she FINALLY asked me what kind of car I had. When I told her she said we don't have that car in our inventory... I asked her AGAIN is this company in fact towed for my apartments and she got DEAD. SILENT. Abby was so caught up in being hateful and WANTING to argue she did not even take the time to see if my car was there... Pathetic. After I hung up on her she decided it would be a professional idea to call me back 3 times to continue arguing with me. She is completely ignorant on how to treat people, her communication skills lack (for better words), and she has no idea what she is doing. If you hate your job that much... QUIT. I will be filing with the BBB, Consumer affairs and any other company I can find. I did locate the tow company that towed my car. I wasn't happy to pay to get it out but they treated me with respect and courtesy and I returned the same to them.
I had a flat tire, on 75, on a Sun night. Dwane was there within 1/2 hour of my phone call, and took the car to the garage of my choice. He was excellent! Very professional, polite and reasonably priced. I highly recommend Campbell's.
I recently had a problem with one of the drivers doing 70 in a 30 zone almost hit me, when i called the company the had me leave my info and said they would call me back.... of course they didn't so get you vehicle towed by anyone else,I wouldn't trust them with a play school car
I recently had an unexpected problem with my 2007 Corvette, very anxious about getting her towed, I ended up with Advanced Towing, due to the unusual circumstances of my car being stuck in a " Drive" mode, I needed the special dolly to safely tow the car to the dealership. Mike arrived on the scene, and safely, swiftly, professionally towed my car away to Sunset Chevrolet. I wanted to thank him, so I called Advanced Towing to let the manager know what a positive experience I had, and found out that THIS was the owner, and that Mike owns a Corvette too! Thanks Mike, you handled my car with care , as I am sure you would want the same!!! Kate McAdoo