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General Info
The story of Tilden Ross Jewelers began in 1947 when Irving Ross opened his 45th Street location in New York City at the end of WWII. The US military gave Irving the opportunity to enter in a silent auction for service watches, which he won by outbidding all the other parties by one cent. Winning by this small margin and reformatting the dial for civilian use gave Irving an edge in a market that had a limited supply. It did not take long before the store expanded its merchandise and services, and within a few years began providing New York clientele with unparallel service and luxury excellence.In 1985, Irving's son Richard and wife Gail - the company's current stewards, fell in love with Sarasota Florida's warm and beautiful surroundings, and relocated the successful New York business to its new beachside location. Here Richard and Gail have continued the company legacy, providing the most sophisticated customer with a world-renowned collection of designer jewelry. Tilden Ross has taken its place as an internationally recognized couture jeweler, receiving the highly coveted JCK Top Ten Designer Retailer award from the leading trade association in the U.S.This website marks the third generation with David Ross providing clients with the ability to view the store's collection from anywhere in the world. Tilden Ross Jewelers, now past its 60th Anniversary, continues its determination to stay on top of trends, while keeping the class of a real family-business and unwavering customer service.
Hours

Regular Hours

SunClosed

Services/Products
Wedding Rings|Diamond Jewelry|Jewelry|Bracelets|Diamond Jewelry|Diamonds|Diamond Rings||Jewelry Makers|Jewelry Restoration|Redesigning|Jewelry Cleaning|Jewelry Makers|Mounting & Setting|Ring Sizing|Cleaning Services|Design Services|Custom Jewelry|Jewelry Sizing
Payment method
all major credit cards, amex
Neighborhood
St. Armands
Categories
Jewelers, Jewelry Repairing
Other Information

Wheelchair Accessible: Yes

Bike Parking: Yes

COUPONS & DEALS

No coupons available

Reviews

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Kellie H.

10/26/2014

Overall

On a scale of 1-10 I would rate this place of business a zero. Customer Service is horrible, owner, Richard, could care less about making the customer happy and addressing the issues. Brought 6 watches in to be fixed, one was successfully fixed but all were returned to me saying all were working. Three were high end watches and were sent out for battery relacement or repair. A wrong battery was put in and stopped working (this was established when taking the watch back to the watch maker in Switzerland when on vacation). Another watch I was told needed to be prepared and would cost me $248. I took it to another jewelry shop and all it needed was cleaning and the correct battery put in for $35. Then another watch was returned to me saying it worked fine. I took it home thinking all was fixed but found it was losing time, brought it back to Tilden and was told "well we put the battery in, we can't check all watches see if they keeping time. It would take us all day". My advise to you is to STAY AWAY FROM THIS STORE!!!!. The owner Richard when I asked for a refund for the batteries I paid for that didn't work said "well who is going to pay for them?". He could care less about making his customers happy or fixing the problems.

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