So I own a 98 dodge stratus! I am in social security and my funds are very slim! So once a month I treat my Elsa/🚗 to sparkle car wash! Never a problem well maintained! Last evening went big and paid cash for the 12$ wash pulled in got soap in and bam nothing! Car behind honks so I leave and get behind him and proceed to start over night cash so I charged it! Called today 2/19/18 rude bitch said sorry your out of luck! I don't think so I will pursue till I get my money refunded! Veronica D! Sparkle no more till I am compensated! Now I am really pissed off! Been in the hospitality business my whole life!
Stopped in after a long drive down Interstate 75. My car needed a wash and the convenient location off the interstate was perfect. Great facility, quick service and very nice people.
HORRIBLE customer services! The assistant manager was very rude, unpleasant and unpolished. Their car wash does not clean your car; not even fairly good. We spend $18 dollar and it's as if they filled the (extra services) we purchased with just water. We asked for a manager and the assistant just kept saying he was the manager. The car wash machine somehow stopped while we was getting a wash and the car behind us wind up hitting us from the rear end. We asked for assistance and for a refund and not only did they not help and excuse the person behind us that it was their fault while in the car wash but they wouldnt issue any refunds. To us nor the person who wind up hitting us fromThier car wash machine. This is a HORRIBLE and UNPROFESSIONAL place to get your car wash. I will (NOT recommend) this place to no one going forward!!!!
Great business. Took my daughter's car there to have the headlights detailed. Amazing job! They look brand new. Also go every week to have my car washed. Highly recommend this car wash especially with the new owner.
AMAZING!! I wish i could give them 10 stars. not only are they fast and do a wonderful job, and tuesdays are ladys day which gets you half off, but the team is very friendly and HONEST!! I had lost my wedding ring almost 5 months ago, and i had lost all hope in finding it, even though i had already checked everywhere i thought i could. i had even called to places i thought people would have found it and turned it into. Well i went and got my car cleaned last week and when i got back into the car when it was finished, i looked down to shift and saw something shining in the cup holder, AND IT WAS MY RING!!! i was crying for about an hour in shock and with such happiness, i went back the next day after work and thanked the manager personally. i could not be more thankful for the team being honest and not pocketing it. so this is such a great experience for me, besides that they do a wonderful job. thank you guys for everything! THANK YOU THANK YOU THANK YOU!!
Best customer service and my SUV looks amazing! Began have my car cleaned on a regular basis and I couldn't be happier. Recommended for sure
ABSOLUTELY TERRIBLE SERVICE!!!! Went in to pay the bill using a $50 dollar gift card and the lady working the desk apparently isn't familiar with how a gift card works. It's not rocket science to subtract $50 from the total owed!!!! At first when she said 103 i assumed she meant $1.03 and that I would be paying the rest owed after the 50 dollar gift card and gave her a $10 bill ( WHICH I HAD TO LITERALLY ASK FOR BACK AFTER I PAID WITH CREDIT CARD INSTEAD) She tried to charge me full price several times before having TWO different people come over to see if they could help her. The second man explained that its because she charged me to buy a $50 gift card and then redeemed it. Then said that manager would have to fix it and wasn't around at the time. I just said here is the $3.49 difference that I owe can I please just get my car and leave. In frustration I didn't even look at the car and just left. I examined it when I got home and it wasn't any cleaner than when I took it in. I'm not even sure they vaccumed the inside of the car at all!!!!!! Absolutely terrible service and horrible job at cleaning the car, I could have had the same results driving through a $6.00 car wash and saved myself a lot of money. That lady needs to go back to grade school and learn some basic addition and subtraction!!! Would NOT recommend this place to anyone!!!
Be careful at this car wash. I have used it three times and twice it stopped working half way through the wash. When I called the number posted no one answered, so I left a message. I was never contacted and offered a refund.
Only getting 1 star cause I could not go on without giving giving a star! They do not deserve any!! Was there 1hr 45mins for wash & hand wax. Had to call and complain cause I noticed dirt in cup holders, door handles and around shifter. Manger says come back so I do point things out to him and he takes it to back. He brings it back bout 5mins later and still not impressed and then he goes on to tell me that he asked the guy in front bout my check in and says I did not make any special request...right I didn't cause he told me that they "condition and wipe down the inside" I assume that that means I wipe down the cup holder in the handles in the door but obviously they don't that extra I guess! I will never take my car there again and I will make sure others don't either such a rip off I wasted $53 because now I'm going outside to clean the inside of my car properly myself!!!
For the prices this place does a FANTASTIC job!! I bring my car there weekly and my car looks great. All my friends also bring their cars there and they love it as much as I do!! It is easy and quick. IF I want to vacuum my car I can use the vacuums for free. The people are nice and I dont need to worry about someone going into my car like the full service places (I once had money stolen from a full service shop and complained and basically felt like I was a liar about having money in my car) LOVE love this place - definitely RECOMMEND