I went here, but did not know I had gone to the wrong place. I did not know that I should go to a different lab, so my order was not there. I am a foreigner, so my English is not very good. I called my husband to help speak to them to find out what was wrong. I wanted them to speak to him, but the lady at check in did not want to talk to him or help me in any way and was rude. I am thankful someone came to help me and showed me where to go.