Maaco Collision Repair & Auto Painting
1021 Shelton Beach Rd, Saraland, AL 36571
Specialties: Auto Accident Repair, Auto Painting, Auto Body Shop, Auto Body Repair Shop, Auto Body Dent Repair, Auto Body Dent Removal, Auto Scratch Repair, Auto Body Repair, Auto Paint Touch Ups, Auto Body Collision Repair
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By far the worst mistake one can make is to bring your car here!!! These are THE MOST UNPROFESSIONAL people you can meet. The "managers" Buck and Jennifer are two of the most unaccountable individuals! Unaware of this before bringing my car here to be serviced, I was led to believe that the paint job would actually be $300(the $299 special) all lies! I came out of pocket over $800.00. After I left the lot I realized it was so much WRONG with the paint job. First off, my car was to be repainted the same color, which was silver; however, they painted my car grey! They over sprayed in a number of areas and they also had runs throughout the entire paint job. I brought my car back and the assured me that the problems I told them about would be properly addressed, free of charge. Consequently, I had to leave my car there for a week 7 days and when I picked it up it was even more wrong my car. I am unsure who the "managers" entrusted to complete this job, but the brand new off market headlights which had just been installed were deeply scratched because some brilliant person sanded my head lights. I brought this to Jennifer's attention and she acted as though she had no clue as to what I was talking about or how such could have occurred, although it was beyond apparent to anyone with eyes. I go on to further examine my vehicle only to find bumps in the paint job, so I ask "Buck" about it and he shrugs his shoulders and says, "oh that's just a little trash that got in the paint." Are you serious?? I literally felt completely disrespected as a customer and was terribly disappointed in the service rendered. Overall I spent almost $1,200.00 here. Dumb on my part, but I would not want anyone else to go through this experience. I reached out to corporate head quarters and they told me that the owners were unwilling to settle this dispute by refunding me, therefore I've had to obtain a lawyer. PLEASE DO NOT GO HERE! FYI these are the same people who own the Airport location!!