How anyone can give Rock Creek anything less than 5 stars is beyond me. My entire family has seen Phyllis and we have purchased products from their store. She is compassionate and has a memory that is unreal. She is also spot on with the cause of the problem. My daughter went to her at one point and then went back 3 months later and Phyllis remembered everything about her previous condition and she does not write it down or anything! Amazing! There is almost always a line, but it is worth the wait!