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Four tips for keeping yourself and your vehicle safe while you wait.
9763 Mission Gorge RdSantee, CA 92071
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I was recommended to this shop off of my great girl friends mandated request.lol. I made the appt and as I came in, I was gratuoisly greeted by 2 extremely nice people. 1 being Nicloe and after Jake. Nicole helped me as Jake was starting another appt. I was so relieved making it in, I felt extremely comfortable and they both made me feel as I was one of them. Everything my car needed, which was not much at all especially compared to what my ex said was needed and how he treated my car. They had everything repaired within a couple hours, saved me more than a few hundred dollars and a couple of bad headaches. These guys are the best, most ethical and wonder people let alone automotive shop. There's a reason why they don't advertise. With this type of service there was no need to, we will do it all for you..Thank you so much guys and I will see you soon..
Mission Gorge Automotive, SANTEE; Dave and his Team are simply THE BEST IN TOWN!! No one even comes close! Honest & affordable, I would't think of going anywhere else!! 5 STARS all day long!!
Exellent quality service and best customer service in automotive business industy. I highly recommend Mission Gorge Automotive a million times.
These guys aren't even in the same class as other automotive shops or dealer facilities. Absolutely crazy the amount of knowledge these guys have. They can tell you everything you need to know about why your or any tire is wearing the way it is. I can't even believe this shop only recieved 3.5 stars on other sites I glanced at. ONCE AGAIN, THIS SHOP IS HANDS DOWN THE BEST ANYWHERE. I'm from Texas, have been to many automotive shops along the way. I have a personal mechanic at home. I came to San Diego for the navy. Got here and was recommended to this place East County Alignment 25 miles away but by many of my navy buddies. I've had a problem no one can pin point at home, not even my mechanic. I did some before it took the drive..I was reluctant to come at first based mainly on this lame reviews but I can tell the difference in a ethical review or not..Anyways d*#m was I suprised and happy I made it. Not only 15-25 minutes in one of the mechanics Moses knew exactly what it was, torqed it down, aligned my truck and was on my way. I contacted my mechanic at home let him know, he was floored, couldn't believe noise is finally gone. I noticed how big their shop was and can't believe how little reviews they had so on my way out I recommended they tell their customers about online reviews like all other shops do. The manager told me he appreciated my business and thats more than any review. If im happy that s all he cared about. He also made it clear, we can do what we want but he is not going to ask me. I guess that is right. I took the time to write this because they are a shop people need to know about. You can trust them and that is something hard to come by these days
It was great to do dmv & smog all at once! Very convenient!
I was recommended to East County Alignment in 2008 by word of mouth. Over these 8 years I have learned so much about cars. These guy are SO FAR ahead of the industry. I was EXTREMELY lucky in finding these guys. The shop is purposely set up for us to actually see your vehicle in work. Honestly guys, best part is that OPEN feeling, like they have nothing to hide. No where near similar to dropping your car off at a dealer, not knowing where it went. Intentionally setting the shop up to block employee work visibility for a reason. Why? Anyways, after 8 years I am obligated to take this time writing a review because of how professional and honest these guys have been ever since my 1st visit in 2008. Everyone deserves to know as I did how lucky you will be trying ECA. Believe me, I'm writing this for all you that helped me in the past, thank you. 8 years later its amazing how they continue using the same ethics and honesty I couldn't find anywhere prior. If theres an issue with your vehicle they do the best job of, not only showing you the problem but better yet, explaining everything so cleary by the obvious knowledge that flows through that shop. I've seen and heard plenty just being around that place waiting for my car. Observing these guys at work is unbelievable. Even Jake and Anna are so pleasant inside, it's a complete circle of professionalism. I've never felt a single bit of pressure to purchase anything and they estimate jobs upon your request. Unlike ANY AUTOMOTIVE shop I've been to. I can comfortably leave without feeling obligated to repairs. They are so busy every visit I'm in with other Dealershipship or body shop problem vehicles. BEST part it's entirely family owned and been in Santee 40 years. The owner Kevin Healy has a son that's been mainly behind the shop in recent years. This shop is obviously built on ethics and his son Jake follows perfectly. Jake previously fixed a problem another shop made without $$ or expectations of future work on my 1st visit. I didn't even know these guys yet. Enough said THIS SHOP DESERVES to be here 40 years and at the look of it, his son Jake has easily another 40 years. Much respect EAST COUNTY ALIGNMENT & BRAKE! Make your appointment, go in their and feel them out for yourself, you will not be disappointed..Safest auto shop I've been too.
They were very understanding and helped us! It was also a great experience and we thank you very much.
I really like the friendly service . They are quick in getting the job done. I wouldn;t go no other place.
Bought a 1989 Windcruiser Motorhome in San Diego. While driving back to Compton in August, had an engine fire. After calling many shops to fix it, a former employee of The Dyno shop recommended the Dyno Shop. After they fixed everything covered by my insurance, Brian has patiently worked with me for additional repairs I needed. Although I have yet to personally meet any of the staff there, I Will have the opportunity to meet them the first weekend in November when i will finally retrieve my Motorhome.I am thoroughly impressed with their professionalism on the phone as well as via email. I will definitely have them to install my MSD fuel injection and gear vendor when it's time.
I was recommended to East County Alignment by Discount Tire because my tires were wearing terribly. They said I needed an alignment so I set an appointment. I was expecting a shop with gas smell, grease on tables or other shop debris. Boy was I wrong. Not only is it extremely clean (bathroom included), they have a TV bigger than my personal one and also a Keurig machine. Anyways, I showed up for my appointment and was HAPPILY greeted by Nicole first, then Jake. I explained my tire wear, Jake made notes, then walked me over to the waiting room and hooked me up personally to their customer wi-fi. I needed the help. Thank You! Remember, I'm female and was ALWAYS told NEVER go to an automotive shop without a man present. My husband was working so I was forced to go in alone. I felt VERY comfortable with everyone there especially Jake, the manager. He kept me informed to exactly what was causing my tire wear and had a couple questions about the car. Once Jake came to understand I wasn't too car fluent, he asked to talk to my husband which I appreciated. He took time out on an obvious busy day to do that. I called him, Jake took over, explained the car tire wear issues in detail, then handed the phone back to me. Instantly my husband told me, "that's a good shop!" and was overly impressed by Jakes knowledge. I was recommended to Roger Daniels Alignment last time and felt extremely nervous the whole time. They tried selling me $1000 in repairs that East County Alignment one year later said could wait another 6-12 more months. Jake even explained how it may not be worth doing the big repairs anyhow because I might not see the return on my investment. I was selling my car next year. In the end it took an hour total, solved my tire wear problems and made me feel VERY comfortable. THANK YOU JAKE AND NICOLE. This place runs a great system and deserves the BEST review.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.