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Reliable Hardware & Steel Co

Map & Directions
(2 Reviews)

3240 Dutton Ave, Santa Rosa, CA 95407

(707) 545-7822

CLOSED NOW
Today: 7:30 am - 5:00 pm
Tomorrow: 7:30 am - 5:00 pm
40
YEARS
IN BUSINESS
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General Info
Welcome to Reliable Hardware & Steel. We're located at 2707 Dowd Drive in sunny Santa Rosa, Ca, just off highway 101. Our mission is to consistently provide our customers with prompt quality service at a reasonable price. We carry contruction hardware, fasteners, tools, accessories, steel, aluminum, stainless steel, pipe and cable. We also specialize in welding, hard to find bolts, fabrication of all steel, and have mobile on-site welding. Special orders are welcome!Reliable Hardware & Steel Co has been owned and operated since 1953. In October of 2003, the business went under new ownership. Owner/President Dale Collins continues to maintain the good reputation while retaining its loyal customers.By clicking on the links above, we hope to answer all your questions about our company, the kinds of hardware related products we carry and services we offer.If you would like to view our line card with a detailed list of items we can assist you with, please click here.
Hours

Regular Hours

Sat - SunClosed

Extra Phones

Phone: (707) 545-5707

Phone: (707) 545-7823

Fax: (707) 545-5707

Payment method
all major credit cards
Neighborhood
Southwest Santa Rosa
Category
Steel Distributors & Warehouses

Reviews

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James K.

08/10/2016

Overall
Selection
Service

I had a small project that required material and fabrication. It was ready in in the next day. What a nice surprise and to specifications. Very helpful nice people.

Sarah M.

06/08/2016

Overall

We needed custom made plates & when quoted the price my husband asked if that was out the door & it was confirmed yes. Whe. We picked up the plates the price changed to $1400 +. When we questioned the price difference Kyle stated that the difference was tax, my husband explained that during their convo it was discussed that the $1200 figure was all incl., Kyle then said he would waive the tax & just charge $1200 & walked away. This is where it got bad, he turned around & said " you got your way" & "this is the last I will ever do a water cut for you". My husband told him that if you quote a price that's what is expected 2 pay & that the mistake is on him not the customer. Had he meant $1200 + tax he should have communicated that. Kyle got right in my husband's face as if he was ready to fight, who treats customers in that manner? Kyle is rude & unprofessional & shouldn't' b in a position dealing w/ customers. We will never go back & warn of the volatile employee & poor biz conduct.