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General Info

Property Location In the heart of Santa Rosa, Flamingo Conference Resort & Spa is close to Sonoma County Fairgrounds and Luther Burbank Home and Gardens. This family-friendly resort is within close proximity of Sonoma County Museum and Santa Rosa Junior College.

Rooms Make yourself at home in one of the 170 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

Amenities Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional amenities at this Art Deco resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining Grab a bite to eat at the resort's restaurant, which features a bar and a pool view. You can also stay in and take advantage of room service (during limited hours). While enjoying a refreshing dip in the resort pool, you can order your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Business, Other Amenities Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Santa Rosa? This resort has facilities measuring 15,000 square feet (1 square meters), including conference space. Free self parking is available onsite.

Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: (707) 526-0548

Phone: (707) 523-3003

Primary Phone: (713) 333-9944

Fax: (707) 528-1404

TollFree: (800) 848-8300

TollFree: (866) 215-6641

Payment method
master card, visa, all major credit cards, amex, cash, discover
Location
Flamingo Resort Hotel
Neighborhood
Memorial Hospital Neighborhood
AKA

Flamingo Resort & Hotel

Flamingo Conferance Resort And Spa

Flamingo Resort Hotel and Spa

Flamingo Conference Resort and Spa

Flamingo Hotel

Flamingo Resort Hotel-CNFRNC

The Flamingo Lounge

Other Emails

Categories
Hotels, Banquet Halls & Reception Facilities, Corporate Lodging, Lodging, Resorts
Other Information

Parking: Lot, Private

Wi-Fi: Paid

Wheelchair Accessible: Yes

Swimming Pool: Children's Pool, Poolside Bar

Tennis Courts: Yes, Outdoor

Check-In Time: 3 PM

Check-Out Time: 11 AM

Policy: Cash not accepted

Property Amenities: Picnic area, Elevator/lift, Breakfast available (surcharge), Safe-deposit box at front desk, Babysitting or childcare (surcharge), Steam room, Laundry facilities, Computer station, Supervised childcare/activities (surcharge), 24-hour front desk, Spa services on site, ATM/banking, Wedding services, Conference space, Spa treatment room(s), Multilingual staff, Sauna, Spa tub, Garden, Full-service spa, Porter/bellhop, Health club, Restaurant, Concierge services, Limo or Town Car service available, Nightclub, Dry cleaning/laundry service, Luggage storage

Room Amenities: Iron/ironing board, Phone, Hair dryer, Air conditioning, Satellite TV service, Desk, Refrigerator, Connecting/adjoining rooms available, Blackout drapes/curtains, Microwave (on request), Flat-panel TV, Coffee/tea maker, Premium TV channels

Price Range : Above Average

Pets Allowed: Yes

Reviews

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sja1112

05/30/2013

Overall

We made a reservation for a trip to Santa Rosa for a family wedding. As it turned out our family was able to get us a better deal (from a friend) for another hotel in town. We canceled the reservation before the required 48 hrs. I printed a confirm with the cancelation number. The day after the planned arrival date I received a phone call to inform us they would be charging us for one night. Five days and four phone calls later I'm still trying to get it straightened out. Supposedly only one staff member is able to handle this and he isn't there everyday. When I questioned this, the staff member hung up on me. When I called back to confront him about his rudeness he said "I said good-bye first." That is a lie and even if it were true, everyone knows common polite customer service dictates you always make sure the customer is finished before hanging up, by saying something like "is there anything else I can help you with?" You don't hang up in the middle of a conversation. Also, even if I was angry and speaking to him inappropriately, which I wasn't, all customer service reps should know the skills for defusing customer frustrations so they can earn their business in the future, or prevent poor reviews like this. Also if I'd known they don't have AC, like mentioned in a previous review, I wouldn't have made a reservation in the first place. We like to use AC in hotels just to make the room less stuffy, even in winter. Don't stay here. go to the Fountaingrove Inn... very nice and in a nice part of town.

crimsongirl

06/22/2011

Provided by Citysearch
Overall
A gem, but unbearable in summer

This is a kind of amazing hotel. However, there is NO AIR CONDITIONING! Temps can reach 100 in Santa Rosa in the summer months, so you will be miserable and drowning in sweat all night. However, during the day you will love the enormous sparkling pool, attentive and cute male/female teenage drink/food servers (and the hourly ""adult swim"") as well as the gorgeous old pine trees and quiet location far from traffic. The food was quite good. Almost all of the staff is exemplary, however, a few -- and surprisingly this is not age-specific -- are clueless. A high-school kid working the front desk was eager to check me out instead of addressing a polite request, an elderly German breakfast waitress spent 15 minutes chatting with a family about nothing in particular instead of bringing me a menu or water or even acknowledging me as a human being. But the air conditioning thing is unbelievable. It's just unbearably hot in the summer, nuff said.