Mad Max Hydro is unfortunately a big dissapointment. Both in prices and products as well as customer service... well all the nutrients are about $10 to $15 dollars more expensive than Santa rosa hydro or Hydro Depot in sebastopol. They also feel like they can pull a fast one by selling products which are outlawed in california such as "Gravity" which you cant buy anymore anywhere around here, BUT THEY ARE CHARGING OVER $100 dollars a bottle for it!!!.... you can get it online for $28 bucks!!!! The owner is always trying to push Advanced Nutrients which I find very annoying.... The one posotive thing is they seem to keep the shelves full ( even if it is with mostly chemical based additives and advanced nutrients ) Even though its the closest grow shop to where i live i always drive the extra mile to anywhere else!!! They mght want to think about lowering there prices and educating themselves about products...
I am happy to have had finally found a professional Hydroponics store. As retired businessman, I have been weary about many of these back alley hydro places off the beaten path as if they have something to hide, often staffed with rude unqualified kids. The staff at Mad Max is not only professional and courteous, but knowledgeable as well. I don't get that heavy feeling shopping there as I do in most other stores, as it is on College Ave. a main street in downtown Santa Rosa, well lit with windows open to the street letting the sun shine in. Prices are good (some a tad higher and some a bit lower that average out to better than most) with a nice range of products and services. I do drive a little farther from where I live to shop there, even though there are more convenient yet less desirable options nearer to my home.
Prompt, courteus, friendly service. Knowledgeable about their products. I called to inquire about a product I found during an online search (neem oil). The gentleman answering the phone was friendly and professional, willing and able to answer my questions. Their store carries the product and he was able to give me information about the sizes, price and availability over the phone, as well as uses for the product. No high-pressure sales pitch; answered the phone quickly; no long menu to wade through - answered by a live person! Overall, an excellent experience! Will be picking up my neem oil shortly.
I Came down from Clear lake to Santa Rosa because the prices are cheaper in town. I did a Google search for roots organic vendors,I stumbled upon mad max and mad max was the only store i found with there full organic line! I was Very happy with the working employee's knowledge of organic lines, and i was glad to write them a review at there request! Thanks Again guys!:)
I love this store... It is owned by a very nice couple without huge egos. It is one of the prettiest hydro stores I have ever been to...definitely has a woman's touch. Prices are competitive and they will match prices when possible. They have answered so many of my questions over the years. Good Vibe!