Beware! Under new ownership. The current owner switched out two coins from a collection of 200 I brought to sell on 2/18/14. I did not scan the coins prior to the visit to the shop, thinking it was under the same trustworthy ownership as of two years ago. The owner, Bruce Collister, identified three coins of particular value. We both looked at them for 10 or so minutes, even looking up the value in the catalog together. A 1893 S Morgan dollar, and two 1893 O Morgan dollars. The price for the S coin was listed at $2600, and something less for the other two. He wanted to send them away for appraisal, but I told him I did not want to leave them with him, and stacked them next to my car keys and ID immediately to my left. At that point, the transaction became chaotic, coins were stacked and moved and recounted and it felt more like a magic show than anything else. Two older women were briefly in the shop, but they did not approach me and for the bulk of my time in the shop, it was just Bruce, his wife Linda, and myself. At the end of it all, two of the three stacked coins of value were missing...the S and one of the O coins. I thought he may have put them in with the other 197 coins, so we searched for the missing coins at least 8 times, but the coins I had set aside were no longer part of the batch...even though there were still 200 total! Bruce had left the counter a few times during the transaction...going to the back of the shop a couple of times and reaching in his safe at one point. When I raised my suspicions that he has switched out the two valuable coins for two from his safe that were "melt value," he told me we had "looked at the dates and mint marks wrong...that the 1893 S was not really there, nor was the one 1893 O (other than the one still set aside). I started to argue, but by now, the shop was closed and I had no cell phone. I was alone in the store with him and his wife, with the tension rising, and had a gut reaction that told me to leave. I left and filed a police report as soon as possible. My loss: somewhere between $2600 and $3500. My regret is that I didn't inventory the coins prior to taking them to Santa Rosa Coin Exchange, and for not calling the police from his shop and waiting for them to confront him. My hope is to make it harder for him to do this to anyone else...
Jeff gave me a lot of information that is very helpful for someone who is just getting into coin collecting. I feel that I paid a fair price for the coins I purchased and I definitely will be back!
I recently inherited a large coin collection. I searched the internet for coin dealers and my local choices were either pawn shops or coin dealers with mixed reviews at best. I came across Don Rinkor Rare Coins and was impressed with the customer reviews. The main drawback was it was approximately 200 miles from my home in Sonora (not Sonoma), CA. Being that my knowledge of collectable coins was minimal I decided it was worth the drive. I spoke to Don by telephone the day prior to my planned trip and he informed me he would be in Long Beach at a trade show but his staff was extremely qualified and were empowered to conduct business in his absence.I left my home at 4:00 AM and was waiting in the parking lot of the shop when it opened at 9:00 AM. I introduced myself to Jeff Brody, told him my story, and he began the task of sorting through 3 storage bins of coins. Jeff took the time to explain the potential value of each item, the factors involved in the valuation, and what I would be paid. He carefully documented each item. It took us the better part of the day to sort through the collection but at day's end I left the shop with a check that far exceeded my expectations. As pleased as I was, Jeff actually conveyed how much he enjoyed the process and how my most optimistic estimates of the collection's value was exceeded.I also worked with Mike Rinkor. Mike researched a number of Chinese Panda coins and provided a generous offer that added to a great day.The day then got even better. When I arrived home there was a voicemail waiting for me from Jeff. He informed me he had discovered a discrepancy and that I would be receiving a substantial supplemental check. Incredible! This is an outstanding business. My experience exceeded any expectation I could have anticipated. I will not soon forget the day I spent at Don Rinkor Coins.
Awesome Coin shop! Very professional and knowledgeable, and most of all I enjoyed how they were friendly and were able to help me increase my knowledge of coins! I will be returning and I will be recommending my friends and family
Firstly, who is writing this review? I am 68 years, experienced in business matters, and with buying, selling and collecting gold and silver coins. When I started to take this hobby seriously, I contacted all the coin dealers I could find from north of Santa Rosa to south of San Jose, and points both east and west of those cities. I talked to all those many dealers, and obtained quotes from them on what they sold coins for, what they paid to buy coins, and also gained valuable insight into the way they treated their customers. As a result of talking with each of these coin dealers, I formed opinions as to their honesty, integrity, and competency. My opinion was that only Don Rinkor [of DON RINKOR RARE COINS] had the qualities of honesty, integrity and competency that I wanted and needed in a coin dealer. After dealing with Don on countless coin transactions, over a long period of time, I have concluded that DON is a man whose brilliance as a coin dealer and numismatist, is exceeded only by his qualities as a person. Don happens to be a brilliant man, as defined by his numismatic competence, and his extraordinary and glowing ethical standards. I have met many smart coin dealers, however, unlike Don, the other coin dealers, in my opinion, apply their superior coin knowledge to try to take advantage of customers, in order to gain profit. Don is at the other end of the spectrum, in that he selflessly applies his brilliance IN THE ETHICAL SERVICE OF HIS CUSTOMERS! Don is what is known as a "diamond in the rough." He just happens to be a spectacular individual, and a person with whom it is a pleasure, and great privilege, to conduct business. And notably, in the process he selflessly and graciously shares his knowledge to help educate his customers. I find it is a great privilege to do all manner of numismatic (aka coin) business with him, and I am confident you will too!With best wishes and respect,Lawrence
Great experience visiting Don today. He was very helpful and fair. I will definitely do business with him again,Phyllis Mitchell
Such an awesome place! They just remodeled and it looks great inside! So much space. Don is amazing at making his business flourish. He sells and buys things and great prices and tries to help you out. He sorted through all my coins and told me what everything was worth.