110 Logan Ln Ste 4, Santa Rosa Beach, FL 32459
Phone: (850) 231-6300
These guys did 2 surveys for my mother. One she never got and the other I hounded them until she did get it, but as with others here, she asked to have survey flags/markers put out so that she could have the folks moving her mobile home onto her lot know where to place it. It never happened! We called and called and only got a recording to leave a message. The listing agent said she asked and begged and it never happened. I would never use this company. We sure won't be using them!
Really wish I would have seen these reviews before I hired this company. Told them I needed my property surveyed and flags put along the property line because my house sits diagonally on the property and it is heavily wooded. They gave me a price and I told them to go ahead with it. After not hearing from them for a few days I called to ask when they would be out. Office person said they would be out next week and she would email when they would be out. Friday the week came and went no call and no email. I emailed them, she said they would be out on Monday. No show, no call. I emailed them on Monday night and told them to forget it and not come out that I would find someone else. Tuesday morning they show up so I told them to go ahead. Walked out to the guys that were doing it and told him also that I wanted flags put along the boundary. He said "Oh were are going to put all sorts of flag and pink ribbons on your property. They get done.....no flags.... basically a waste of my $500.00 we pretty much knew where the corners were I needed the boundaries flagged. Emailed office and told them of my disappointment and was told that flagging was not contracted and it would be $250 extra!!!!!! $750.00 to survey and flag a property . They obviously don't care about future customers. Stay away from this company. Oh and the last email was to remind me that I was still responsible for the bill.
-Horrible communication and scheduling
-Specific job needed was not done
-Bad customer service
-Owner, Ron, threatens you and does anything to get his way (take you to court, issue liens against property, etc)
-Jobs aren't done on time
I now have to pay another surveying crew to come out and do the job I needed done. This is my first ever review I have posted but need to make it known not to use this company. Terrible experience.
Contacted them on a Monday. Needed an elevation certificate for settlement 8 days away. Needed the elevation certificate by Friday to get insurance in place before following Tuesday. Assured they could do it by then. Emailed on Friday for status. My email was forwarded to the "scheduler" for response. No response. Emailed on Monday for update. Got email response on Tuesday morning that I was on schedule for that day. Would get certificate to me, "first thing tomorrow morning." Next morning, no certificate. They called late Wednesday afternoon. Certificate ready. They will email invoice. "What about the certificate?" I asked. "Oh, that too." "When? "In a few minutes". An hour later I call back, 4:50PM. "Did you send certificate" "No, not yet. I have one more email and then yours is next." "OK. Great, I'll be looking for it." It's Thursday morning, still no certificate. I hired them because they said they could do it by the previous Friday.