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(424) 259-1923Visit WebsiteMap & Directions2314 Santa Monica BlvdSanta Monica, CA 90404Write a Review

More Info

You name it we got it!

Quality Equipment For A Quality Life

General Info
Westside's best medical supply store! Located in Santa Monica on Santa Monica Blvd & Cloverfield Blvd. Come vist our Large Retail Showroom. Test the scooter for rental, sit in the wheelchairs, have your cane fitted to you!
Email
Extra Phones

Toll Free!!: (800) 606-6777

Services/Products
Medical Supplies & Equipment. Rentals, Repair, & Sales. Sooters, wheelchairs, lift chairs, luxury adjustable beds, lifts, ramps, hospital supplies, walkers, canes, commodes, jobst stockings, diabetic supply, bath sfatey equipment, braces, pediatric, bariatric. Wheelchair Rentals
Brands
3m, Airsep, Allman, Bard, Coloplast, Colours, Comfort Control, Convaid, FLA, Freedom Designs, Freeman, Health O Meter, Hely & Weber, Huson, Invacare, Jobst, Ki, Littman, Medline, Nova, Omron, PDG, Permobile, Pride, Quickie, Salter, Seca, TFI, Ti- Lite
Payment method
all major credit cards, check, debit, financing available
Location
Santa Monica Blvc and Cloverfield Blvd, Two blockes East of St Johns's Hospital.
Neighborhoods
West Los Angeles, Mid-City
Amenities
Free Parking, luxury adjustable beds on display, test different firmness mattresses. Walkers for tall, short, wide. Free fitting of orthopedic goods!
Accreditation

CAMPS,VGM

Categories
Other Information

Parking: Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

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Reviews

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Madeline Y.

12/10/2015

Overall

Epitome of DISHONEST business.



UPDATED: This business would not let me return an item merely because I gave them a 1 star on Yelp. Proof of their dishonesty and my experience is detailed below.



For anyone who need medical equipments, particularly electric scooters for the disabled, I strongly advise you to avoid this business.



I bought an electric wheelchair/scooter for my disabled grandmother at this store. The salesperson sold me a wheelchair that was on display (as a demonstration model). After I came home with the merchandise, it was in fact defective and did not accommodate the grandmother in the way I imagined.



I attempted to return the item in less than 24 hours, and found the salesperson and his manager to be dishonest and disrespectful in every way imaginable. First, the receipt had a handwritten note saying "special order" with a tiny print saying "special orders are non-refundable" (BEWARE this was done purposefully even though the item I purchased was not a special order item and was in fact a used display model). Second, the manager said he would only refund the money with the caveat of a $175 charge for three minor scratches in the front. I argued that those scratches may have come from the item being a display model prior to purchase. After hours of attempting to reconcile, the manager could not print out an honest copy of the manufacturers' quote for scratches or a written policy on "used" or "returnable" items.



I am going to deal with my credit card company instead of these unreasonable and dishonest salespersons. Please do yourselves a favor by purchasing your medical equipment at a store that has honest business policies and treats customers with utmost respect.

markla

07/02/2012

Overall
DON'T BUY FROM HERE - POOR RET...

DON'T BUY FROM HERE - POOR RETURN/EXCHANGE POLICY!! The store only offers a 3-day return/exchange policy. What a joke!!! You might as well say "All Sales Final" Most stores offer at least a 7day return/exchange policy.

FB
Frank B.

11/06/2011

Overall
This place has everything in m...

This place has everything in medical supplies. I've been in there before and recently went back. I am thankfull for their knowledge and experience to help guide me with my clients.

cmunkeez

12/15/2010

Overall
AVOID THIS PLACE AT ALL COST

As an in-home Physical Therapist, I know all the store similar to this one and THIS ONE IS THE WORST. It's a family owned business, which could be goood, but- in this case-sucks because there is no one to complain to. The owner, Don is strange and has ZERO sense of keeping his word re: delivery, price, timing, repairs, etc. All the employees are strange and no one knows what the other is doing. It's smelly, creepy and gross in there. Go anywhere else but here...you'll be glad you did.

Details

Phone: (424) 259-1923

Address: 2314 Santa Monica Blvd, Santa Monica, CA 90404

Website: http://www.wishingwellmedical.com