2732 Main St, Santa Monica, CA 90405
(310) 399-7892Add Hours
Ocean Park Omelette Parlor
Price Range : Average
No coupons available
08/28/2010Provided by Citysearch -
I am still in shock by the way we were treated by Bob (who said he was the owner) and the hostess at Omelette Parlor today - it was like something out of a Seinfeld episode, but instead of being funny, it ruined a nice family breakfast - - not just for me, but for my extended family who was visiting from out of town this weekend.
My family and I (6 adults + 1 toddler) were literally kicked out of the Omelette Parlor today for bringing in one coffee from Starbucks. I live in the neighborhood and have been going on and off to Omelette Parlor for years, but unfortunately today marks the end of that era.
I have a difficult time understanding why they needed to take the hard line of ""you need to get rid of your coffee right now or we won't serve you"" instead of ""we'd appreciate it if next time you did not bring coffee in from outside."" Admittedly, we were all quite shocked to be told we would not be served - and then we were told to leave by Bob after we expressed our surprise and a displeasure with their approach and quite honestly, hostile tone.
Then, after Bob came to our table to tell us to leave, being someone who generally looks for a healthy way to resolve conflicts, I made an extra effort to genuinely try and de-escalate the situation by explaining I live in the neighborhood, have been coming for years, and that I, too, am a business owner in Santa Monica. I made it very clear I felt there was still an opportunity for us to resolve this in a way that we could both feel good about. Unfortunately, this approach was met by a short ""we will not serve you, case closed"" and he refused to talk to me, saying ""we don't care if we lose your business, because frankly we have enough customers that we don't need it."" At that point, my jaw was on the floor - - I thought to myself, did he really just say that and did this really just happen?
I felt like Bob's behavior not only negatively impacted our special family time together, but now, something that I have enjoyed for years - - family breakfasts at Omelette Parlor - - has been taken from me. I can honestly say I've never had another experience even close to this at any other restaurant in my entire life, and like I said, I'm still almost in a state of shock because of how we were treated.
To be fair, I understand the thinking behind not wanting to let people bring coffee in from outside as it could hurt the business, but how on earth could taking such a militant stand, and not only losing 7 customers today over 1 coffee - - but losing a loyal lifetime customer with lots of friends in Santa Monica who I'll tell this story to - - be seen as good business practice?
But again, I'm baffled by the whole situation. So, unlike many reviews, I'm not complaining about a dirty fork or a salad that didn't taste right - - in fact, I love the food at Omelette Parlor. Instead, I'm writing this review because I think it's important to communicate how poorly we were treated by Bob, the owner, as well as the hostess, of this Main Street Santa Monica (former) favorite breakfast spot.
What a bummer for this to have happened. It seems so unnecessary.
06/02/2010Provided by Citysearch -
This is just a plain great breakfast place, they seem to be hard to find. I am not a fan of IHop and Denny’s…I am always searching for something different. This is probably one of my favorite breakfast spots, the food is always great. I really like the French toast.
11/26/2009Provided by Citysearch -
We went Thanksgiving morning and ordered omelets all around it was hit or miss. A few were served with unmelted cheese, probably because the cook did not want to brown the outside or he/she was in a hurry to put out the orders. There were too many tomatoes and the OP potatoes/hash was soggy. The english muffins were straight out of the bag, maybe we should have asked for them to be toasted because I prefer a crunch. The Sexy was bland and dry, the chicken boiled the night before in just water, no seasonings, the canned mushrooms were few and the Schwarzenegger was cold and wet. Since most of the omelets were packed with tomatoes, everything was semi-soggy. on the plus side, the spinach was good and the goat cheese was good too. The regular chef must have had the day off for thanksgiving.
03/23/2009Provided by Citysearch -
This is the best breakfast place in LA hands down. There are so many different omelettes to chose from, and so many varieties on everything. It's also very moderatley priced. They have freshly squeezed orange juice, and fresh fruit. Great, fast, friendly service once you get seated. If you're lucky, you may also even spot a celebrity or two.
02/24/2009Provided by Citysearch -
Had the egg, italian sausage, croissant..... But it didn't taste like an eggs, sausage, or a croissant.
I would've mentioned it to the waitress but she never came around. McDonald's breakfast is far
superior to this place.
The dish had water running around on it. I'm not sure if it was from the food or because they didn't dry the dish.
I wasn't pleased at all with the quality or taste of the breakfast, and for 25 bucks for two people, I feel like I was robbed. No. I was robbed. I do not recommend this place. The service wasn't good either.
16 hours after eating there, I'm still thinking about how disgusting it was. I decided to join citysearch just to write a review about how bad this breakfast was. Don't do it!
08/31/2008Provided by Citysearch -
Went here on a Sunday morning. They offer tables and booths inside, patio seating and a breakfast bar seating. Very clean place, very nice and attentive staff and great food. Had a great omelette that came with a reasonable portion of potatoes and an english muffin. I was full halfway through!
Street parking can be hard but there 's a $7 lot that's $4 after validation and other lots near by. They take cards but prefer cash.
If you haven't been, I really recommend you check it out. You'll be happy that you did.
06/20/2008Provided by Citysearch -
Omelette Parlor is a great place to go for flavorful, filling food with a group of people. The morning scene is full of hustle bustle, but my friends and I always join in on the fun. The California Omelette is awesome, and I like to get a side of tomatoes instead of potatoes just because the omelette itself is so heavy. Even though the place is usually full, service is impeccable and I've never had to wait more than 10 minutes for a table. Patio seating is perfect on a warm day!
05/13/2008Provided by Citysearch -
The food may or may not be good, but I'll never know because I've never been treated so badly in a restaurant. I went on a Sunday morning with a group of 9 and 7 of us were seated in less time than we were told we would have to wait. 2 of our group were walking back after finding a place to park (if you,ve been in the area, you can understand that this can take a few minutes). After just a minute the hostess came and told us we would have to leave because our whole party wasn't there and when we questioned that and told her the other two would be there in just a minute or two, she had the owner come over who said we would have to order right then, or leave. We said we would be happy to order if we could look at some menus and he said if we weren't ready to order right then we had to leave. So with everyone within earshot gawking at us, we got up and left. One customer told us not to worry, we weren't missing anything. We walked out and the other 2 people in our group were just walking in, so we went down the street to the World Cafe and had a great meal with great service. By the way, after all that some of the people in our group wanted a drink and the bartender at World Cafe was very good, too.
04/07/2008Provided by Citysearch -
One of my closest friends lives in Santa Monica. She's a total pain to get out of bed, so I often get up earlier and make the drive west from WeHo on weekend mornings so that we can still see each other and get some grub. Omelette Parlor is where we go. There's always a crowd outside waiting, but I don't think we've ever waited more than 15 minutes. That's good because we need our COFFEE! The inside is cute and pretty mom-and-pop; I recommend the back patio. Outdoor dining is where it's at. Their french toast is wonderful. I've never been dissatisfied with a meal. It's a nice lil place, busy but not an L.A. scene. Worth the trek from wherever. ""GET OUT OF BED, CLAIRE! WE'RE GOIN' TO THE OMELETTE PARLOR!""
I've been here a few times and loved it! Their flapjacks are thick and fluffy, their omelettes are huge, their French toast excellent, and their eggs Benedict were very tasty. This place gets CROWDED on Saturday/Sunday mornings so I recommend calling ahead or even getting your food to go and walking down to the beach and sitting at a picnic table there so you can watch the ocean and passers-by.
08/11/2007Provided by Citysearch -
Like most people I enjoy going down the street for breakfast on a sat or sunday morning. I usually head out a little later then most so I miss the line and crowd waiting to sit and get their food. They do close semi early so dont plan n getting there after 1:30 and eating.. The inside is decorated nicely with a sunny atmosphere with a great breakfast vibe. Dont feel like sitting inside? Head on out to the back patio where its green, sunny, and contrasting with the brickwork just plain pleasant. The food is great with pretty large omelets, waffles, and sandwiches. I go during the week when they serve pancakes, not available on weekends due to grill space. This always seemed odd to me.. There are also debates over price vs portion here. I say its fair, some friends say its expensive. Try its once yourself and see. I recommend the pasta salad as a side also. I am in love with them!
07/11/2007Provided by Citysearch -
With a name like Omelette Parlor, the place definitely lives up to its name. I've been here twice, once on a Sunday morning while the other on a Friday morning. Both times, we were seated promptly. Both times were after a night of drinking on Main Street. The food is great to cure your hangovers. I love to sit in the patio in the back. You don't have to worry if it is too cold b/c they have outdoor heaters. The service is fast and very friendly. Once you find your spot, the water will come over almost immediately asking if you want coffee or orange juice (freshly squeezed). The omelette menu is huge and you can make your own omelette if you so desired. The portions are huge. The omelette comes out so fluffy. This is by far one of the best breakfast place to go to. I can't wait for another early morning at Omelette Parlor. Just so you know, outside in the patio there are pigeons that would go for foods left on the table, so watch out.
03/25/2007Provided by Citysearch -
We read reviews of this breakfast speciality restaurant before we went and were not dissapointed. The omelets are just about perfect. The atmosphere of an old world restaurant is just great and there was not much wait. Get there early on a Sunday to get seated fast though.
Omelets are served with fruit an English muffin and a huge helping of breakfast potatoes. Light and fluffy, you won't find a better omelet anywhere. Tons of food and great service in an old world atmosphere. What could be better? We will definitely be back!
11/18/2006Provided by Citysearch -
Yeah, the omelettes are tasty and they are huge, but considering how many places in the LA area offer amazing omelettes, I'm fairly underwhelmed by this particular place and astounded by the long lines it generates. The best and most unique thing the Omelette Parlor has to offer is the apple butter that comes along with the whole wheat nut English muffins. That's pretty good stuff.
08/29/2006Provided by Citysearch -
On my second trip to Omellette Parlor I went with a buddy of mine. I don't remember what I ordered but I remember regretting not getting an omelet. Anyway my buddy orders the same dish every time he's here and he's been here many times. It's some breakfast special that comes with fruit. So our food arrives and one of my buddy's oranges looks like it's been chewed on. You know how you chew on a slice of lemon when you do a tequila shot. That's what the sliced orange looked like!!! We complained with our waiter. He came back and said the owner believes it was caused by one of their dull knives. The waiter even thought it looked liked someone had chewed on it. So we get the owner to come over and rudely in our face he says, ""I'm very offended that you would accuse me of sending you half eaten food. What kind of restaurant do you think I own. If you don't like it here, you can get up and leave."" And then he walked away.
I can't believe he's still in business with that kind of customer service. C'mon people, the food is not that good to be giving money to an evil anarchist .
I'm giving a 1 cause their coffee is not bad.