I have gotten 3 tattoos from Upper Room and they all turned out amazing! Joy, Sabin, and Todd are all very professional but extremely friend and make you feel very comfortable. The shop is very very clean and a relaxing atmosphere. Not to mention the outstanding tattoo work they do. The colors on all of my tattoos are still as fresh and vibrant as the day that I got them. As long as I live in California they will be the shop I go to.