Dropped off two suit jackets this past Wednesday. The two jackets were received by a Ms. "Sue", presumably the owner. I prepaid the $23 charge in cash, was given a receipt.Went to pick them up two days latter (1/22/2016 - midday). After waiting five minutes within no one attending the register, I proceeded to the backrooms where Sue and coworkers were fraternizing.When I produced my receipt, Sue stated I needed to pay----yet again. Bewildered, I asked her to verify the cash transaction via the computer log. She said there was no way to do that. There did not appear to be any cameras to verify the transaction occurred.She continued to insist that I had not prepaid, that there was no record. Needing my suits more than the aggravation, I just repaid (in cash----she kept the receipts) yet again.Recommendation: if you must use the over priced and inept dry cleaners: pay with credit card: at least there's a record.
I called to ask them pricing to get my wedding dress steamed. My wedding is 2 weeks away giving them plenty of time. The lady was not helpful and rude! She told me to please hold got back on the phone and said "she is way too busy to steam your dress". I will never use them again. We have always used them as a 1st choice. Not anymore. I am only giving them a 1 star because they force you too! I give them a 0!!!
Their store hours suck!! Like 9-6 smh like me I get out of work at 6:30 I can't make it ... Sucks!!
My youngest daughter and I waited until the last minute to get our dresses for my oldest daughters wedding. Casa Blanca was a life saver. They were so nice and friendly. The place is super tiny but they were completely accommodating to our every need. We also needed to purchase 2 kids suits. They didn't have my 8 year old sons size so they sold me a size 10, gave me a discount, and did the alterations for free. Unbelievable!! When David's Bridal charges for every little thing, never has the size we need and it costs a ton of money for any alteration to be done. Needless to say, we will be using Casa Blanca again for any formal need. Love this place, and the employees.