these people are very rude, the receptionist has a horrible attitude..i called because my son stayed with my sister for four mobnths over seven years ago, and has been back with me since 2008 and for seven years every cent of child support has been going to her, I called in 08 and told them that he was back in my home and they told me it was up to my sister to change ity. well here we are seven years latere and she is still getting the checks, im a single mom with four children, two fathers and we have went without a home for months and going to soup kitchens to eat, I cant believe that these people say its all about the child is it??? well I don't believe any of the people in this office care about any children period, I have lived out of state had my son in school here and went to social services and got aid and ity still going to her, so let me see, she deserves to get a total of 15,000 for having my son for four months and I gave her 2000 the day he got there. that is one hell of a good payout. I wish I was paid even half of that or better yet I wish my son was able to even use a quarter of it hes now 22 and still struggling just to pay his school loans has no car and unable to leave for school again cause no money for room and board, but she is driving around in a 201`5 chrysler and bought a home, is always getting her hair and nails done but has no job!!!please tell me when someone will open their eyes here !!!!