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Thermador, Bosch & Viking Repair Professionals

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General Info
Appliance Parts and Service since 1976.Appliance Masters began by exclusively servicing Thermador brand appliances both in-warranty and out-of-warranty. Over time our professional reputation developed and we were asked to begin repairing and representing other quality brands. With many of the brands we represent we are among their top service companies nationally. Appliance Masters specializes in the repair of high end cooking and other kitchen appliances. Our business grew based on quality service and referrals from satisfied customers. We started with four technicians and have expanded to nine. We are proud of the service we provide and value the relationships established with our customers plus the retail dealers, product distributors and manufacturers we represent.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Phone: (562) 407-0272

Fax: (562) 407-0278

Services/Products
  • Service Appliances
Brands
Asko, Bosch, Fisher & Paykel, Gaggenau, Sub-zero, Thermador, U-line, Viking
Payment method
cash, all major credit cards
Neighborhood
Santa Fe Springs
Categories
Major Appliance Refinishing & Repair, Major Appliances, Small Appliance Repair
Other Information

Bike Parking: No

Services: Service Appliances

Reviews

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LW
Lisa W.

06/30/2014

Overall

I have used this company for years. The guys are fantastic. They are smart, on time, and you never feel uncomfortable having them in your home. This is the company Thermador recommends as well and I don't think they would be putting their name out of they weren't good and customer oriented. Eddie and Mike are fantastic to work with and the owner really tries to make their customers happy as long as your reasonable. I for one wouldn't use anyone else.

niccnacc11

11/22/2011

Overall
How is this company still in b...

How is this company still in business??? It blows me away that anyone would conduct business in this manner.



A part for my dishwasher was ordered at the beginning of last month which never came in. I understand that things happen, but at no point did anyone have the courtesy or professionalism to call and let me know what was going on. I had to call and leave multiple messages to get any sort of information. The woman I spoken to several times, (who I guess is the “owner”) is short and completely unhelpful. There is always a ton of background noise-It sounds like she is on her cell phone running errands.



It has now been six weeks, my dishwasher is still broken and I continue to get the run around from them. This has been an absolutely horrible experience. What a sad excuse for a business.

wirebaron

01/14/2011

Overall
BEWARE BEWARE STAY AWAY

I had a problem with my Fischer Paykel dish washer. Called Appliance masters for repair. The repair tech was very rude and made my wife very uncomfortable. We had to wait some time for parts , but it was repaired. The next day we noticed it was falling foward, so I called them back out . The same tech arrived the next day and took the time to disasemble part of the dishwasher to get at the brackets that hold it in place. Then told my wife the screws fell out on there own and would need to charge us $75 dollars to repair. What a coincidence, after being installed for 5 years the screws fell out on their own one day after being repaired by this company. I can understand a mistake being made but to lie about it to get $75 that's just sad. Needless to say when my wife called me to inform me of what was going on I told this creep to pound sand. The funny part is he allready did %99 percent of the work all he had to do was put the screws back in. It would have taken obout 45 seconds. When I got home from work that day I repaired it myself.15 min total time.