First of all their website says they're open until. They close at 4:30pm or earlier. Got there at 4:20pm. Stood in line waiting to see where I take my tanks, the lady tells me I need to pull up to the trailer outside but I need to hurry cuz he's closing soon. While I'm walking out there he locks up and leaves so I go back to the office and the lady locks the door and leaves also. Rudest dam business ever. Will never use them ago, company needs to fire some employees, I was a regular customer that used them on a weekly basis. DONT EVER USE THEM! Goto Raels behind Baja tacos on Cerrillos road. This man came back after he had closed and filled my tanks for me! Now that is customer service!
Serving the Santa Fe Area.
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From Business: Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agri…
They don't return calls or emails. The drivers make up excuses not to fill up your tank. This is by far the worst customer service you can find. They don't call. They don't show up. And worst of all they lie. You have to document everything or they will deny it. Nothing but hassles.
went there and had some gas still in the tank, the Guy said it was empty, plus He was a giant a-hole and the Woman inside was no better.