Santa Cruz Auto Body Inc.
324 River St, Santa Cruz, CA 95060
I-CAR Gold Class
No coupons available
Be the first to add a photo!
They have had my car for two months. After 1 month, the insurance needed to make another estimate and let me know that they hadn't even ordered any parts from the first estimate, and he had never seen a company move so slowly before.
We called to complain. They apologized and have been calling me regularly with "updates" that turn out to not even be true. I stopped by to look at the progress, and everything the fellow said was completed wasn't. All that's different I that it's totally dismantled, MUCH filthier, and the hood is being left open for days for no apparent reason.. maybe to make it seem like they're working on it?!
2 weeks ago, they said it would be done on the 11th. That's today, and it's not even close. I don't know what they're trying to pull or why but I feel myself and my property have been deeply disrespected.