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Please contact the business for updated hours/services due to the COVID-19 advisory.

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Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and CDC Compliant. Call Now!

Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and CDC Compliant. Call Now!

General Info
As the coronavirus (COVID-19) continues to disrupt daily life, Roto-Rooter wants to assure homeowners and business customers that we are taking steps to help our employees and customers stay safe and healthy. All Roto-Rooter plumbers and water cleanup team members who visit your home or business will adhere to our high standards of cleanliness, safety, and hygiene before, during, and after every service visit. In order to ensure maximum effectiveness, weve instructed our service technicians to uphold and enhance our already strict cleaning and disinfecting measures to ensure the safest possible work environment. Additionally, were following CDC (Centers for Disease Control) guidelines designed to stop the spread of the virus, including: •Wearing personal protective equipment •Eliminating physical contact, including handshakes. Well use only non-contact methods of greeting •Maintaining effective social distancing when possible •Washing hands thoroughly with soap and water for at least 20 seconds at every opportunity •Using hand sanitizer •Using disinfectant products to ensure touchpoints are clean in workspaces, vehicles, and on equipment •Sanitizing shared-use devices such as tablets and clipboards; customers should consider using their own pens to sign paperwork When Santa Cruz needs a plumber, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Residential & Commercial Services. Trusted & Recommended since 1935, Roto-Rooter offers unmatched plumbing services backed by an 80+ year reputation for quality.
Hours
Regular Hours
Mon - Sun:
Extra Phones

TollFree: (800) 438-7686

Services/Products
  • Sewer Cleaning.
  • Plumbing.
  • Excavators.
  • Water Heaters.
  • House Painters.
  • Drain Pipe.
  • Drain Cleaning
Payment method
visa, master card, amex, discover
Neighborhood
Westside
Social Links
Categories
Plumbers, Building Construction Consultants, Construction Consultants, Fire & Water Damage Restoration, Grease Traps, Plumbing Contractors-Commercial & Industrial, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Sewer Cleaners & Repairers, Sewer Contractors, Water Damage Emergency Service, Water Damage Restoration, Water Heater Repair, Water Heaters
Other Information

Commercial: Yes

Insured: Yes

Licensed: Yes

Residential: Yes

Services: Sewer Cleaning., Plumbing., Excavators., Water Heaters., House Painters., Drain Pipe., Drain Cleaning

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Reviews

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LR
Lorraine R.
Edited: 02/14/2020
Overall
Expertise
Professionalism
Promptness

Aaron came out and replaced our shower valve . He was on time very nice and professional and I highly recommend him and his company! Thank you so much!

JH
John H.

12/16/2019

Overall
Expertise
Professionalism
Promptness

Steven S. (1208) was our tech, he was great! Very knowledgable and friendly. We watched the camera through our system...very cool!!

BG
Bob G.
Edited: 11/30/2019
Overall
Expertise
Professionalism
Promptness

Best ever plumbers are awsome especially Aaron dye John pocatello and steeve roto rooter...........

AT
Anisha T.

06/07/2019

Overall
Expertise
Professionalism
Promptness

We had a problem with our plumbing in our apartment unit, and we called Roto-
Rooter and they were prompt in responding. Our technician Aaron was prompt in arriving, giving the estimate and getting the problem completely fixed easily. He was also extremely cordial. We wanted to give a huge thank you to Aaron!

AD
Aaron D.

04/14/2019

Overall
Expertise
Professionalism
Promptness

I'm a tec in Santa Cruz since we went corporate everything is alot more stable I have a great support team who is there with every resource a plumber could ever ask for thanks Chris and jason

JL
John L.

03/22/2019

Overall
Expertise
Professionalism
Promptness

We called Roto Rooter and they were here within the hour. Our technician Aaron was very friendly, listened to our problem and diagnosed it quickly. After giving us his estimate, he went right to work clearing our kitchen and laundry room drain. Within no time, on a clog that we spent two days working on, our drains worked faster than they ever have. He gave us good suggestions for drain care and follow up maintenance tips. It was one of the best plumbing experiences we have ever had! We highly recommend Roto Rooter for maintenance or an emergency such as ours. Thank you Aaron and the Roto Rooter team! Regards, John and Shekinah Love

JS
John S.

03/03/2019

Overall
Expertise
Professionalism
Promptness

Had a grease clog, technician shows up and says it will be 468 to clear it. Sees my shoulders drop at the price, instead, gives me 2 bottles of grease clog remover for 20.00. clog is gone, love roto rooter!!!!! Arron is the man!!

RH
Roger H.

03/02/2019

Overall
Expertise
Professionalism
Promptness

I am the property caretaker for an apartment complex. I had three units the plumbing was plugged in. John Locatelli with Roto-Rooter showed up in pretty good time. He new what he was doing and found the problem within a short period of time and cleaned out the main line that was clogging all three units. It was a lifesaver for me as my tenants were counting on me to solve the problem and John and Roto-Rooter made me look good!

SE
Salesian E.

02/24/2019

Overall

We had a broken water pipe and I called for service. The technician, Aaron Dye showed up even on the weekend and he immediately tried to solve the problem.

TM
Tanya M.

06/06/2015

Overall

I was really impressed with the service I received. Bryan was prompt, courteous, helpful and determined. He fixed my outdoor sump pump with a lot of trouble shooting, but never got frustrated or gave up. I was very happy with the service and would definitely call Roto Rooter on Mission again!!

outoftownower.

09/14/2012

Overall
Just the facts! Out of town ...

Just the facts!

Out of town rental property owner, Needing a main

sewer drain cleaned-out.

I was in town, I called R/R 425-7669 out of the Yellow Pages. There technician

Travis came out with in the hour.

I was working in the rental and did not watch any of his

efforts.

within 30 minuets or less, he said he was done and the line

was clear, saying he only ran into some globs of toilet

paper.

I asked any roots he said "NO". He never ran water through

the line that I could see.

Paid $240.00 via cc card and was given a 30 day

guarantee.

I flushed a toilet and ran a sink, the drain seemed to be

running.

My tenant called two or three days later saying the sewer

was backing up in to the house the same as it was before.

My tenant called R/R 425-7669 that weekend there

technician Steve came out charging my tenant $40.00 for

the emergency weekend service.

I have not been able to read Steve's report, it's in the mail!

how ever my tenant told me he did do something I do not

know what. However he had a sewer camera showing my

tenant where roots have intruded in to a three foot section

of the original clay pipe that remained in the main line.

Again it seemed things were working

NOTE I have never had a sewer drain not be able to be

cleaned out even though the problem ie. Roots would come

back in months later.

Over the phone I talked to Albert the manager I told him all

the information I knew about work done by me and the

County when they replaced the street main, years earlier.

He sad there were roots coming from the top old the clay

pipe and it the clay pipe needed to be replaced giving me a

price of $1089.00.



I asked and Albert the manager stated that Steve ran the

line again and was working. when Steve left that day.

A fue days later talking to RR again asking about the

copies of Travis and Steve reports and the bid for the

repairs were in the mail.

Gess what? Once more my tenant called saying the sewer

was backing up in to the house the same as it was before.

Now it (the sewer) was also coming out the clean out

where RR was trying to clean the sewer line.

Once shame on me twice shame on you (RR)!

I Googled Sewer line cleaning found a revue of RR in one

of the reviews the customer mention Apollo Drain &

Rooter Service in Aptos, they used in the past and should

of used.

Called Apollo Drain & Rooter Service in Aptos (831) 438-

9001 from my home, Phil called me back very soon. I told

him of my situation. I asked his rated they were about only

2/3 that of RR.

I authorized him (Apollo Drain) to go out and run the main

line again even though RR said they had done it twice.

Phil (Apollo Drain) call me after his work, he more or less

stating that he ran the line removing two substanchel

clumps of roots. He also ran the line from the other house

that Y's in to the main line, that he just got the roots out

of.

My final coast was $165.00 the work.



I finally got RR revised bid for the replacement of 3 feet of

clay pipe via e-mail for $3,189.00

XX their bid stated it the repairs could go higher depending what they found when

they started the work!

Frank Lynch

10/30/2011

Provided by Citysearch - 
Overall
Fast, friendly, professional service

Albert fast, friendly and skilled. Was on time, fixed our problem permanently.

casumma

06/26/2011

Overall
Greatly exceeded my expectatio...

Greatly exceeded my expectations. I had a tenant move out and called to get drains unplugged. I didn't know that Roto Rooter also did plumbing repairs. Jacob Humecky did a great job fixing several fixtures, including replacing a bathtub faucet, new drains in bathroom sinks and checking other fixtures for leaks. All in record time and at a better price than other plumbing companies I have used. Highly recommend!

mllone

11/11/2010

Overall
Exellent service November 2010 and June 2010

Prompt, reliable, fast, professional, courteous and efficient.



Highly recommend Jacob Humecky.

njoyet

08/31/2010

Overall
Albert of Roto- Rooter saved my son's birthday

We woke up this morning to a shower that was leaking really badly. As today is my son's 10th birthday and party my husband decided to try to quickly fix the problem himself...he ended up causing a much bigger issue and we called Roto-Rooter. Albert arrived quickly and fixed the problems with a smile. He was prompt, neat and had a great attitude. Thanks roto-rooter! Now I'm off to the party!

booboo506666

08/27/2010

Overall
roto rooter plumbers'

great service,they showed up in good time.

plumber worked hard on my problem,he went that extra step on fix it I will use again.

mryan1

04/13/2010

Overall
Excellent service

I was extremely pleased with the service to replace a broken toilet (quickly!). The service technician was Jacob Humecky and his genuinely pleasant manner matched his high level of professionalism. I called Roto-Rooter from the yello pages, not having had any experience with them as a company. Now, thanks to Jacob's great work, I will never call anyone else but Roto-Rooter, and Jacob, for my plumbing needs.



Thank you!



Matt Ryan

sdkinbl

03/15/2010

Overall
Roto-Rooter Plumbers 3/2/10

Our technician, Albert, was fabulous, thorough and very informative. Things may not have gone as smoothly as he had hoped, but it all worked out!

yellowdale

02/21/2010

Overall
Prompt, Professional

The service tech came out in a timely manner and fixed the problem without hassle. We felt in good hands as he knew what he was doing.

hedajam1

02/01/2010

Overall
Roto-Rooter Plumbers 1/29/20010

Great and thorough service professionally done at a very reasonable price. Albert is now my "go to" guy for any plumbing needs.