Roto-Rooter PlumbersAdd to Favorites
2521 Mission StSanta Cruz, CA 95060Map & Directions
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Please contact the business for updated hours/services due to the COVID-19 advisory.
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TollFree: (800) 438-7686
Services: Sewer Cleaning., Plumbing., Excavators., Water Heaters., House Painters., Drain Pipe., Drain Cleaning
We had a problem with our plumbing in our apartment unit, and we called Roto-
Rooter and they were prompt in responding. Our technician Aaron was prompt in arriving, giving the estimate and getting the problem completely fixed easily. He was also extremely cordial. We wanted to give a huge thank you to Aaron!
We called Roto Rooter and they were here within the hour. Our technician Aaron was very friendly, listened to our problem and diagnosed it quickly. After giving us his estimate, he went right to work clearing our kitchen and laundry room drain. Within no time, on a clog that we spent two days working on, our drains worked faster than they ever have. He gave us good suggestions for drain care and follow up maintenance tips. It was one of the best plumbing experiences we have ever had! We highly recommend Roto Rooter for maintenance or an emergency such as ours. Thank you Aaron and the Roto Rooter team! Regards, John and Shekinah Love
I am the property caretaker for an apartment complex. I had three units the plumbing was plugged in. John Locatelli with Roto-Rooter showed up in pretty good time. He new what he was doing and found the problem within a short period of time and cleaned out the main line that was clogging all three units. It was a lifesaver for me as my tenants were counting on me to solve the problem and John and Roto-Rooter made me look good!
I was really impressed with the service I received. Bryan was prompt, courteous, helpful and determined. He fixed my outdoor sump pump with a lot of trouble shooting, but never got frustrated or gave up. I was very happy with the service and would definitely call Roto Rooter on Mission again!!
Just the facts!
Out of town rental property owner, Needing a main
sewer drain cleaned-out.
I was in town, I called R/R 425-7669 out of the Yellow Pages. There technician
Travis came out with in the hour.
I was working in the rental and did not watch any of his
within 30 minuets or less, he said he was done and the line
was clear, saying he only ran into some globs of toilet
I asked any roots he said "NO". He never ran water through
the line that I could see.
Paid $240.00 via cc card and was given a 30 day
I flushed a toilet and ran a sink, the drain seemed to be
My tenant called two or three days later saying the sewer
was backing up in to the house the same as it was before.
My tenant called R/R 425-7669 that weekend there
technician Steve came out charging my tenant $40.00 for
the emergency weekend service.
I have not been able to read Steve's report, it's in the mail!
how ever my tenant told me he did do something I do not
know what. However he had a sewer camera showing my
tenant where roots have intruded in to a three foot section
of the original clay pipe that remained in the main line.
Again it seemed things were working
NOTE I have never had a sewer drain not be able to be
cleaned out even though the problem ie. Roots would come
back in months later.
Over the phone I talked to Albert the manager I told him all
the information I knew about work done by me and the
County when they replaced the street main, years earlier.
He sad there were roots coming from the top old the clay
pipe and it the clay pipe needed to be replaced giving me a
price of $1089.00.
I asked and Albert the manager stated that Steve ran the
line again and was working. when Steve left that day.
A fue days later talking to RR again asking about the
copies of Travis and Steve reports and the bid for the
repairs were in the mail.
Gess what? Once more my tenant called saying the sewer
was backing up in to the house the same as it was before.
Now it (the sewer) was also coming out the clean out
where RR was trying to clean the sewer line.
Once shame on me twice shame on you (RR)!
I Googled Sewer line cleaning found a revue of RR in one
of the reviews the customer mention Apollo Drain &
Rooter Service in Aptos, they used in the past and should
Called Apollo Drain & Rooter Service in Aptos (831) 438-
9001 from my home, Phil called me back very soon. I told
him of my situation. I asked his rated they were about only
2/3 that of RR.
I authorized him (Apollo Drain) to go out and run the main
line again even though RR said they had done it twice.
Phil (Apollo Drain) call me after his work, he more or less
stating that he ran the line removing two substanchel
clumps of roots. He also ran the line from the other house
that Y's in to the main line, that he just got the roots out
My final coast was $165.00 the work.
I finally got RR revised bid for the replacement of 3 feet of
clay pipe via e-mail for $3,189.00
XX their bid stated it the repairs could go higher depending what they found when
they started the work!
Greatly exceeded my expectations. I had a tenant move out and called to get drains unplugged. I didn't know that Roto Rooter also did plumbing repairs. Jacob Humecky did a great job fixing several fixtures, including replacing a bathtub faucet, new drains in bathroom sinks and checking other fixtures for leaks. All in record time and at a better price than other plumbing companies I have used. Highly recommend!
We woke up this morning to a shower that was leaking really badly. As today is my son's 10th birthday and party my husband decided to try to quickly fix the problem himself...he ended up causing a much bigger issue and we called Roto-Rooter. Albert arrived quickly and fixed the problems with a smile. He was prompt, neat and had a great attitude. Thanks roto-rooter! Now I'm off to the party!
I was extremely pleased with the service to replace a broken toilet (quickly!). The service technician was Jacob Humecky and his genuinely pleasant manner matched his high level of professionalism. I called Roto-Rooter from the yello pages, not having had any experience with them as a company. Now, thanks to Jacob's great work, I will never call anyone else but Roto-Rooter, and Jacob, for my plumbing needs.