Ordered a battery that doesn't work with my computer. Replaced it with yet another incompatible battery. Policy won't allow a refund event though they have failed to provide a working battery. Rude owner. DON"T GO HERE EVER!
Had a wonderful experience here; brought in my wifes ipad and my own laptop; had both of them fixed like new. Turn-around time was fast and the service was great! I've recommended it to a lot of friends who were looking to save money by fixing their electronics!
I took my iMac in on a Saturday afternoon. Click-Away performed all work and services under Apple Care and I was charged zero. That's how a warranty is supposed to work. No up-selling or fishing for billable time. The iMac was ready for pickup with a brand new hard drive installed Wednesday morning. I was supposed to go home to do a system restore from my Time Capsule backup because that's not covered by the Apple warranty but I asked ClickAway if they could do it for me for their small fee. They did it on the spot. Customer service was fantastic. The team was very pleasant and lacked that annoying arrogance that you sometimes get when dealing with tech support. Lawrence who worked on the equipment was knowledgeable and genuinely focused on me having a good experience. I like that and will certainly be taking all my future Apple business to this location. It's great when your local folks are this good at what they do.
These guys really surprised me! I had a defective MacBook Pro from work to repair due to a defective screen. The two Apple service centers in Santa Cruz were Click Away and Dave's Computers, and because of the significantly higher reviews for Click Away, I went there.I took the machine in last Friday, not expecting the machine until the end of the week. This morning BEFORE NOON, Lawrence is calling saying my machine is repaired and ready for pick up... it wasn't even a full business day's wait.Needless to say, I'm a fan and intend to take my company's Macs there for service going forward.Regards...
My computer was completely full and ready to crash. I found Computer Zone in the yellow pages. I went in and they were so helpful, patiently explaining all my options.I ended up opting for a larger hard drive.