What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
3225 Edward AveSanta Clara, CA 95054
I absolutely, definitely have never met any professional with such a sincerity and high level of integrity and skill in the maze of automotive maint…
150 E El Camino Real Suite AMountain View, CA 94040
From Business: At BMW of Mountain View, we have a vast inventory of new & used cars & sports utility vehicles (SUVs) and offer vehicle financing, OEM factory service & auto part…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
I had the wife pull in to Ford in Santa Cruz to check out trans Leak on her 2017 Ford. Manager was rude and didn't help her or give advice. I had the car towed to Watsonville and had it fixed. If the guy worked for me I would have fired him .
My sick elderly father brought his vehicle to get the valve cover gaskets replaced, and conveniently both of the cooling fans (never had a problem with cooling system ever ) needed to be replaced. When asked to provide the " broken parts " we were told that they weighed over 250 lbs and I would need a truck because they wouldn't fit in the back of the vehicle! !! So when I offered to bring a trailer to pick them up, all of a sudden they weren't sure that they could find them. After threatening legal action. They magically appeared. I had an independent certified mechanic look at the parts. He said that the damage to the fans was new and not from wear and tear. My father has been going back and forth between California and New Jersey trying to deal with my dying grandmother and his only daughter having breast and cervical tumor surgeries. Which he explained to them . He also explained that he would be out of state and would be flying back. I'm thoroughly disgusted by what a heartless bunch of parasites ( or should I use " Morally and Ethically Challenged" ) they have been .
Special thanks to Gino and his awesome crew. I sold them my recently wrecked truck they made the best offer around, did everything for me including Paperwork and Towing. It made a huge difference knowing where my wreck was going. Very friendly and professional service and a great local green shop it was a pleasure doing business with you.
Was a customer, will not ever be again. To be fair, I understand the situation, however punishing a client for their technologically ineptness (Absolute Auto Glass) and making the customer do the work to prove they have been a customer leaves room for improvement. The dude doing the work is an ace, super cool guy that does great work. Furthermore, the person inside, Samir, is nice, however I would never send anyone there nor will I ever go back as I was treated poorly. I made an appointment that wasted well over an hour of my time and then I solved the problem myself...as I was mocked out the door. Bridge is burned and I hate having to write a poor review for a local business.
After three attempts by a prior mechanic to correct a major heat problem, Emile had it diagnosed and fixed quickly. Emile also corrected several other problems with the carbs, and the car now runs like it should. His prices are also great. I was also impressed with Emile's encyclopedic knowledge of the Maserati Merak and Bora, the Jaguar E-Type, Alfa Romeo, MG, and many other classic cars.Emile's will be taking care of my cars from now on!
Great Place!Gino's is my favorite auto parts resource hands down they always do a great job finding the right part, at the right price, I've been a Gino's customer over 30 years and when I need something for a car I'm trying to restore or repair that requires auto parts Gino's is my only destination, they are good honest people.
Scott was very helpful and informative. Great shopping experience.
Thank you for all the info & topping off oil. thank you to John for being efficient & informative!
Doc Auto rocks! Professional, courteous & keeps me informed on their progress.
I have lived in Santa Cruz since 1974, for nearly 40 years, but this is the first review I have written for a local business. In those years I have only owned second hand cars, including a Ford Falcon station wagon, a Ford Fiesta, a Ford Granada, a 1965 VW Bug, a Diesel-powered VW Jetta, a gasoline-powered VW Jetta, a VW Dasher, and a 1991 Toyota Tercel. It originally took me a year or two to find Gino’s Santa Cruz Carco, a recycler of cars and trucks. Since then, for well over 30 years, Gino’s (at two successive locations) has been the parts house for all of my cars. Things I have bought from Gino’s include a Toyota engine, body panels, plastic brake light fixtures, wheel rims, tires, hubcaps, rear view mirrors, gas tank caps, windshields, a steering mechanism, carpet replacements, etc. The staff was always helpful, the parts were always of good quality, if they were not in stock they were found rapidly, and the prices were always reasonable and cheaper than elsewhere. I highly recommend Gino’s!Francis de Winter
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.