The Plaza Suites
3100 Lakeside Dr, Santa Clara, CA 95054
Property Location With a stay at The Plaza Suites Silicon Valley in Santa Clara, you'll be convenient to California's Great America and Intel Museum. This aparthotel is within close proximity of Santa Clara Convention Center and Levi's Stadium.
Rooms Make yourself at home in one of the 219 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Amenities Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this aparthotel include complimentary wireless Internet access and gift shops/newsstands.
Dining Satisfy your appetite at the aparthotel's restaurant, which serves breakfast and dinner, or stay in and take advantage of room service (during limited hours). Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge.
Business, Other Amenities Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-out. Event facilities at this aparthotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Fax: (408) 748-1476
TollFree: (800) 345-1554
TollFree: (800) 562-2904
Entourage Lounge At The Plaza Suites
The Plaza Suites Silicon Valley
Parking: Garage, Lot, Free
Swimming Pool: Outdoor
Check-In Time: 3 PM
Check-Out Time: 11 AM
Property Amenities: Elevator/lift, Express check-out, Free breakfast, Designated smoking areas, Fitness facilities, Spa tub, Terrace, Laundry facilities, Bar/lounge, 24-hour business center, 24-hour front desk, Restaurant, ATM/banking, Meeting rooms, Gift shops or newsstand, Conference space, Free wired high-speed Internet, Luggage storage, Dry cleaning/laundry service
Room Amenities: Daily housekeeping, Shower/tub combination, Private bathroom, Phone, Hair dryer, Pay movies, Air conditioning, Refrigerator, Microwave, Separate bedroom, Flat-panel TV, Iron/ironing board, Cable TV service, Desk, Connecting/adjoining rooms available, Sofa bed, Coffee/tea maker, Free wired high-speed Internet, Premium TV channels, In-room safe
Wheelchair Accessible: Yes
First off, this place lost the reservation for one of our co-workers when we all showed up to stay there on a business trip. Even though he had booked well in advance and had the booking confirmation printout, they could barely be bothered to find him a room (and it was a smoking room). They wouldn't promise to have a room for him for the second night, leaving him literally out in the cold. The whole transaction was less than professional. It sounds like they overbooked the hotel and were hoping that not everyone would show up.
Then there's the amenities. The common areas have recently been updated. Small, but not unpleasant. The hallways, though - boy, those look like an old sleazy hotel. The vending machines were also out of order.
The rooms had been recently renovated and looked fairly nice. But on closer inspection, the materials are pretty cheap - the couch was uncomfortable and the mattress was hard as a rock. But overall, not bad.
But no wi-fi?? In Silicon Valley?? And even though our corporation's rate included free Internet, they tried to charge us to connect via LAN.
Then there was the maid who showed up at my front door at 7:45 am, asking me when I was leaving. She looked impatient. I hadn't had breakfast yet. Standoff.
The breakfast - ech. Pretty low end. Not much variety, and not very tasty. Disappointing.
Overall, I'd have to say that I won't be staying here again on future business trips up to our Silicon Valley office.
01/20/2009Provided by Citysearch -
We spent two wonderful nights at the Plaza Suites. Our suite was newly remodeled, new paint, new furniture, new bathroom fixtures, new draperies, two new flatscreen TV's, etc.. Our suite was spotlessly clean as was the hotel. Towels were soft and abundant. A soft terry-cloth robe was provided as well. Complimentary cocktails and ""cooked to order"" breakfast entree' was much better than the typical hotel fare. Our suite was quiet despite facing Highway 101. The hotel staff were professional and attentive. Hotel manager communicated with us frequently to assure our comfort and satisfaction. Our visitor from the area was impressed with the hotel and our suite and will begin referring corporate clients there.
02/15/2005Provided by Citysearch -
This hotel is cheaper than many in the area but that is probably for a reason. The decor in the hotel is very nice but is some what of a mask. The couches are not comfortable, the lighting in the rooms is horrible. Another downside is the lack of frequent stay program that you gain by staying at the Westin, Hilton, etc. Nice features are the made to order breakfast (complimentary) and the suite rooms. Internet is $6.95 for 24 hours and is very fast.
08/24/2003Provided by Citysearch -
To simply put it, this is one of the best hotels anyone could ever stay at!:) The complimentary fully cook to order breakfast and super friendly and courteous staff alone make this my choice of hotel in Silicon Valley/Bay Area. I recommend anyone who travels in this area to make this your hotel of choice! I promise, you will not be disappointed! Simply put, you will not find a more friendlier and helpful and awesome staff anywhere!:) If you don't believe me, go find out for yourself!:)