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Old Orchard Apartments

Map & Directions
(1 Review)

2200 Monroe St, Santa Clara, CA 95050

(408) 244-2765

CLOSED NOW
Today: 9:00 am - 6:00 pm
Tomorrow: 9:00 am - 6:00 pm
44
YEARS
IN BUSINESS
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General Info
Elegant one bedroom, one bathroom and two bedroom, one bathroom modern apartments in a park-like setting in the heart of Silicon Valley with exceptional amenities, services, and professional management.
Hours
Regular Hours
Mon - Sun:
Extra Phones

Phone: (408) 352-5504

Phone: (408) 780-2199

Phone: (669) 230-3901

Primary Phone: (408) 244-0900

Primary Phone: (408) 352-5504

Phone: (408) 244-0900

TollFree: (888) 356-3656

TollFree: (888) 898-6782

Payment method
all major credit cards, amex, cash, check, debit, discover, financing available, invoicing available, master card, visa
AKA

Mh Podell Old Orchard

Categories
Furnished Apartments, Apartment Finder & Rental Service, Apartments
Other Information

Parking: Lot

Reviews

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Derek Thurn

02/11/2012

Provided by Citysearch - 
Overall
Old Orchard Apartments

The customer service here is ridiculous. I was going to arrive late in the night and made an appointment to sign the lease and get the keys, but nobody showed up. They didn't pick up the phone either. Ended up staying in a hotel. The next day they said they 'misunderstood' my arrival date and confused pm for am. What displeases me the most is that they didn't even apologize saying it's my fault because ""obviously they aren't open that late"".

Nor did they offer any discount. What's more, they said there's an extra $250 monthly fee for less-than-6-months rental which they didn't mention earlier. If that wasn't enough, the manager tried to convince me to rent the apartment for 6 mo claiming ""it would be cheaper"" making up some BS calculations that didn't make sense.

Then, they don't accept credit cards or checks. That's a standard, but again - not even a word before I arrived.

If that wasn't enough. They wanted me to pay in advance for the rest of the month and then the whole next month just because it was pas 15th. Plus $500 deposit.

I only gave 2 stars because the apartments are relatively good for the money paid in this area. I ended up renting at a different place and would recommend that to everyone considering Old Orchard.