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Room 1Age at check-in

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Business Description
Hilton Santa Clara hotel boasts an ideal location adjacent to Levi's Stadium and across from Santa Clara Convention Center. Located in the heart of Silicon Valley, this AAA 4-diamond hotel is just 20 minutes from the San Jose Airport and a short walk to California’s Great America theme park. Unwind in a stylishly decorated spacious guest room featuring complimentary high-speed internet access or upgrade to a suite with a separate parlor seating area perfect for intimate gatherings or small meetings. Catch up with work in the business center or take a refreshing dip in our sparkling outdoor swimming pool. With over 7,000 sq. ft. of event space, the Hilton Santa Clara offers versatile meeting space with flexible ballrooms, a well appointed Executive Boardroom, and meeting rooms equipped with updated technology for your conference needs.

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Hilton Hotels & Resorts
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amex, discover, master card, visa, diners club
Hilton Santa Clara is centrally located in Santa Clara, walking distance from Santa Clara Convention Center and close to Levi's Stadium. This 4-star hotel is within close proximity of California's Great America and Intel Museum.
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Hotels, Lodging, Banquet Halls & Reception Facilities
Other Information

Parking: Lot

Wi-Fi: Paid

Swimming Pool: Outdoor

Check-In Time: 4 PM

Check-Out Time: noon

Property Amenities: Multilingual staff, Breakfast available (surcharge), Elevator/lift, Express check-out, Fitness facilities, Shopping on site, Safe-deposit box at front desk, Spa tub, Porter/bellhop, Bar/lounge, 24-hour business center, 24-hour front desk, Restaurant, ATM/banking, Meeting rooms, Concierge services, Gift shops or newsstand, Wedding services, Conference space, Dry cleaning/laundry service

Room Amenities: Daily housekeeping, Shower/tub combination, Private bathroom, Phone, Hair dryer, Pay movies, Premium bedding, Air conditioning, Designer toiletries, Refrigerator, LCD TV, Blackout drapes/curtains, HDTV, MP3 docking station, Pillowtop mattress, Iron/ironing board, Digital TV service, Video-game console, Desk, Connecting/adjoining rooms available, In-room safe (laptop compatible), Coffee/tea maker, Free wired high-speed Internet, Premium TV channels

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Provided by Citysearch - 
Terrible Customer Service

I chose this hotel initially because I thought that the Director of Catering would be reliable and available on the day of my wedding. I found out the day before the wedding that she was on vacation. She promised to assist us that day. The Manager who took over did not have any clue so we had to tell her everything again. There was no proper turn over. On the day of the wedding, there was no available Banquet Manager nor Catering Manager to talk to and take my favors and menus to be set up on the table. My parents had to do this stuff and rushed to the church for the wedding. Another thing was eventhough we paid $10,000+ on the Banquet for the reception and for 3 additional rooms booked, we did not get any points on our Hilton Honors. We asked the Catering Manager, Director of Catering and the Front Desk to make sure that we get credit for Hilton Honors for the $$$ we paid, but it didn't happen. My maid of honor who had a reservation for 2 nights was asked to leave after one night. According to the Front Desk, the room was only available for one night. Lastly, our contract says that our Wedding Reception ends at 12 midnight, but at 11pm, the Banquet Manager asked our DJ to stop the music and he turned on the lights eventhough my guests were still dancing on the dance floor. Terrible Customer Service. I would never recommend this hotel especially for a Wedding Reception.


Provided by Citysearch - 
Good Business Hotel

The Executive Lounge on the 8th floor has all the beer and wine you need to wind down your day and the snacks aren't too bad either. Everything at the hotel seems to be in good shape, the service is very good, and its in a great location. My last stay about 30 days ago was at the Fiarmont in downtown San Jose and if you're on the move, don't want to deal with downtown traffic, this is the place for you. No parking charges, quickly in and out of the hotel, this Hilton is a good choice. Also, I think the service is the same for the two hotels, and I think the rooms are slightly better at the Hilton. They've finally upgraded their beds to something similar to the Westin's, and I can't ask for more.

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