Very poor customer service, their parts department is horrible they ordered me the wrong parts, never called me back and the kid there has a crappy attitude. Dropped off my bike with a fuel problem, the charged me $140.00 just to tell me that they had sprayed carb-choke cleaner to clean the throttle bodies and replace the spark plugs (which I had just replaced with iridium ones) they reassured me that the bike was fixed, went to pick it up and it was exactly the same way I had dropped it off. I told the service manager Dave and instead of fixing the problem he started trashing my bike pointing out other issues that had nothing to do with the fuel problem! I told him that I had bought 2 brand new motorcycles from them before totaling about $25K but he didn't seem to care. He brushed me off by saying drive it home and if the problem continues bring it back! I live about 35 miles away from their shop and I have a very busy work schedule. I will never NEVER!! go back to them again and don't recommend that you do either. Unless you want t pay them $140.00 bucks for a can of carb cleaner that costs $3.00 at auto zone. By the way I never got the parts i ordered either!!! so all together they got me for about $175.00 I guess that's how they make they like to make their money. Very sad!! Got my bike fixed at a different shop and is running like new!! If I could rate their service with a -10 stars I would do so, but since 1 star is the lowest I guess that's what they will get!By the way I am looking to buy a new bike again and i will gladly take my business somewhere else this time!!