1.0 star rating 2/25/2016STAY AWAY FROM THEM! YOU MAY ENDUP LOOSING YOUR PHONEThey repaired power button but for my iPhone5, but when I restarted my phone it failed to register to Apple, I tried restoring firmware that also crashed, I went back to them and they denied to take responsibility and said its software issue they cant do anything (though issue just started after their repair)when I went to Apple store (just 5 step away from Smart repair shop) they told me that Apple server discovered tempering in hardware and an unauthorized part was put in and thats why apple is not letting phone neither register nor upgrade the firmware. So clearly its all because they played with my phone and did something nonsense to broke my phoneI ended up losing my iPhone, now neither Apple store is ready to repair (because of tempering/ unauthorized part) nor Smart Repair has any solution for me... :((
The manager Paul, Joseph Paul Olien, was very rude. I and my husband went to this store to return my upgraded phone. He greeted us but he got rude and upset when my husband told him we are returning our phone. He made fun of my husband like "Why buy phone if you are gonna return it?" "Why get a job if you are gonna quit later?" When my husband said "so are you going to work here until you die? or something like that" then Paul said "I will outlive you." Then he came by us later while we were looking at other phones, and Paul said "You were rude to me back there. I want you to leave." and he kicked us out. Paul was picking on us because we were older foreigners. He harassed my husband front of all the people then he followed us out to the parking lot and kept making comments. Very sad thing is nobody from the store said anything. Maybe because he was a manager but it was very discriminating.