Going to Ayers automotive was a huge mistake. I brought my 67 Mustang into the shop because it started to overheat while driving. After looking under the hood and seeing lots of steam and water, I decided it was probably one of the radiator hoses, as the radiator was only 9 months old and had never overheated. (Side note, I built this car with my father who was a mechanic.)I explained the issue to the shop and they said, "No problem, we will take a look and fix the car". I received a $300 estimate for the services. I called later that day and they began to explain that I needed a new radiator, multiple hoses, intake manifold removed, gaskets, thermostat housing and a cooling system overhaul, and they would begin immediately.Puzzled by the overwhelming diagnosis, and learning the $300 would be for the "inspection," not to fix the car, I decided I didn't trust the shop nor the people working there and would have the car picked up and towed to my garage. The owner called me and suggested we try and work it out. I agreed, in good faith, and said repair any hoses that are leaking. I'll pay for that work plus the inspection. He then said, "I can't get to it today or tomorrow, but will let you know on Monday." THIS IS MORALLY WRONG AND DISHONEST. They can begin work immediately when they think it's a big job and lots of money, but when it's a quick fix they need two and a half days to get back to me.I had my car towed to my garage, and after work opened the hood to truly inspect the car. What had been said to be thousands of dollars to fix turned out to be $15.36 at O'Reilly's Auto parts, and a flat screw driver. Luckily, I've worked on a few cars. However, if you DON'T know cars, I highly advise against taking your car here.I'm disappointed that I have to write this review, but feel that it is in the best interest of the customer, especially given that they are playing ads on the radio talking about integrity.Best of luck.
3948 State StSanta Barbara, CA 93105
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…