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Funeral Directors, Funeral Supplies & Services

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10/04/2016

Overall
Professionalism

Claude Willie is a thief.. My small company sold him $2,427.71 worth of promotional items over 5 months ago & we cannot get paid.. At first he said he only wanted to write one check, so he wanted to wait until his second shipment arrived.. Now he won't accept phone calls.. What a bad actor.. Shame on you Mr. Willie

09/27/2016

Overall
Expertise
Professionalism

This man is a fraud, liar and very unprofessional. He is only out to line hos n own pocket and add more grief to families already suffering. It took me 2 weeks to get my husband's ashes despite being told everything would be waiting for me on a Tuesday, NOT. He promised to deliver the ashes to me on a Wednesday, NOT. When I went to the funeral home Thursday morning I learned my husband was taken to Greensboro and his ashes weren't even there. But yet he advertises himself as funeral home and crematory. He has no problem taking your money but definitely has problems following through on his services. I have reported him to the Better Business Bureau, the hospice who recommended him to me, plastered hi s name all over facebook. And I'm not done. I will not stop until I close his business down.

05/20/2016

Overall
Expertise
Professionalism

First off, do not listen to anything the woman who runs the office tells you. It will be one thing one day and another thing another day. I've come to the conclusion that she is either not very bright or is very lazy - or both.

Mr. Willie is all over and available in the beginning - until you pay and they he is never available.

They said they would take care of notifying social security and they didn't. I asked several time at different points if they filed his death with SS and they said yes. Until I got a check from SS and then the story changed to 'the family calls SS and they call us and we send in the form". A bunch of lies. This has created a huge issue in trying to work out the estate as he had direct deposit. It may take months to get the Treasury to withdraw the money and in the meantime I cannot close that account so everything is up in the air.

Very unprofessional and unsympathetic once you have paid. Beware....

08/05/2014

Overall
Hurting

My husband passed away on June 27 2014. CC Willie came highly recommended. I was very disappointed with the treatment I received. He knew from the beginning what I was up against. He said he would work with me. OK I started receiving multiple calls from him. To the point of demanding money like a loan shark. I am a woman of my word and let him know every step of what I was doing to get money for him. I must have received 20 calls from him prior to the services. It had gotten so bad that I stopped answering my phone. I over drafted my account to pay him. I was so stressed that I had not even had a chance en to grieve for my husband. I am almost done paying him. And when I am done I will scream PRAISE THE LORD. to say that everything was bad would not be true. My husband looked good. The embalmed did a great job. I have never had to plan a funeral before but this has taught me a lesson. Go on your own instincts and investigate before making a voice of funeral homes. There are good ones out there.

07/30/2014

Overall

I would like 2 give MY HONEST opinion, I am hurt....because #1 he"s( CE Willie) is a friend of my mom...so I felt that I was in gracious hands.....however during the time of ur grief, for my father, We would have NOT expected things to have turned out like this......during my father's death, my father who is a Veteran..now I'm NOT sure how many veterans homegoings CE Willie has done...but my mom and I had insurance on my dad,which had taken care of the costs of my fathers funeral. Now I received a an "overraged" check from my insuranance company...at this particular time my mother and I were "under" the impression we had a balance at the funeral home. HOWEVER we did not, so I have been calling the CE Willie"s funeral home now for 5months..for money that belongs to me!!!!...getting the run around...from CE Willie and the Secretary. The only thing I've asked is HE feels that he doesnt OWE me any money...call and say that!!! However I have ALL of the payments from the insurance company,..and by my calculations he does......instead giving me the run around which is NOT professional,nor courteous.I would have NEVER been able 2 conceive that CE Willie would LIE .....I sincerely hope that this would not happen 2 ANYONE else.. But I see that others have been dissatisfied with the mortuary"s business. I know that during the time of any person who is going thru grief don't want to even think about finances...however, with CE Willie YOU better make that a PRIORITY!!! and I can agree I would NOT recemend this mortuary because of the "Messy" way they handle buisness and would NOT even rate this buisness with a STAR!!!...sooooo disappointed:(

03/12/2013

Overall

This is not even worth one star. We chose this place to have a family member cremated and it was a nightmare from the beginning to the end, with no heartfelt sympathies. We were told we had to pay cash bc he had to pay people that night....should have known something was sketchy at that point, but you are so foggy at that moment and not thinking clearly. We used the location in Pittsboro, but the same man owns both so I would NEVER recommend using them unless you dont care about how you or the deceased are treated.

10/12/2010

Overall
I know the people are dead but...

I know the people are dead but.... must they look that way. The embalming skills of this funeral home is awful. I'm not sure if I would let them embalm my dog.

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