Fields Chrysler Jeep Dodge Ram
750 Towne Center Blvd, Sanford, FL 32771
Parts &amp; Service Department: (888) 768-1650
New Car Sales Department: (866) 942-4062
Used Car Sales Department: (866) 806-4981
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My argument is that I paid outrageous dealership shop rates for an incompetent tech to, of all things, incorrectly install an air filter, leading to the damage of the air intake manifold.The main issue is, only I know the truth and it’s hard for them to verify that they incorrectly installed my air filter box. Which I understand. But at the end of the day, FIELD’S JEEP DAMAGED MY CAR. I know the truth and that’s why I’m inclined to inform all potential customers. DON’T TAKE YOUR CAR HERE unless you want POOR CUSTOMER SERVICE and you want to PAY FOR COSTLY REPAIRS out of pocket down the road.
I cannot praise this dealership enough! I had spent several years shopping for a new car, and I am not exaggerating when I say I visited well over 15 dealerships. At first, the other dealerships seemed nice and friendly, but once they realized I had a trade in issue, they would suddenly never call me back or make an effort to help me. Fields was amazing; that WENT OUT OF THEIR WAY to help me, even with my difficult circumstances. They remained friendly and professional throughout, and even located the manual transmission I wanted in another state and brought it back for me a day later! I was absolutely thrilled with their service and how helpful they were to me. Mr. John Murphy, the Used Cars Manager, is an absolute gem...he really went above and beyond to help me out and make a deal work for me. Now I have the car I've dreamed about for 15 years, and it's all because of Mr. Murphy, Leslie in sales, and all the wonderful folks at Fields who helped make it happen. When I decide to upgrade, I don't care if I live across the country, I will definitely come back to Fields to purchase my next car. If you're in the market for a new car or truck, please save yourself a huge headache and visit Fields in Sanford FIRST! You won't regret it! They are truly wonderful!!!!
Thank you, it's our pleasure to serve you! If there is anything else we may do to elevate your ownership, please don't hesitate to ask. Sincerely, David Simoni, General Manager.
My wife and I had an awesome car buying experience at Fields Chrysler Jeep Dodge Ram in Sanford, Florida. It is the first time in 30 years of buying cars that I walked away feeling like I got treated fairly and with respect. This is an amazing accomplishment considering that I feel that buying a car is one of the most stressful events in my life.
"Awesome" is the type of experience we strive for on every visit. I'm delighted to hear we accomplished this for you and your wife. Thank you for your kind remarks and for being part of the Fields family. Warm Regards, David Simoni, General Manager.