Fields Chrysler Jeep Dodge Ram
750 Towne Center Blvd, Sanford, FL 32771
Parts &amp; Service Department: (888) 768-1650
New Car Sales Department: (866) 942-4062
Used Car Sales Department: (866) 806-4981
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My husband and I have now bought two trucks through Kevin. He listens to what we want and need and went above and beyond to make sure we were satisfied with our purchases. Definitely recommend this dealership and Kevin is definitely the best!
Thanks to both you and your husband for your great feedback and for your continued business, Dori. I will be sure to pass along your wonderful feedback to Kevin and our Team. If there is anything further we may do to enhance the quality of your ownership or experience, please let me know. Sincerely, David Simoni, GM.
Service is Awesome! However when shopping for vehicles there are very limited vehicles for each model. Greenway Dodge has way more inventory but their service and expertise stinks
Thank you for your feedback, Halo. I'm delighted that you had and consistently have a great Service experience at our location. I apologize if the correct size of our inventory was not communicated to you and I understand how it may appear that our inventory is limited at first glance. Great news, however, as we additionally have vehicles behind our lot and up to the Mall Parking Area. As of today, we presently have over 460 New Cars (Chrysler, Jeep, Dodge, Ram), and approximately 150 Pre-Owned Units at our specific location, alone. Additionally, we are part of the Fields Auto Group, with thousands of units in stock throughout Florida, North Carolina, Illinois and Wisconsin - all of which can be transported to our dealership here in Sanford for you. If you would like to take a look at our extended lot or browse our Fields Auto Group inventory, please let me know and I will be happy to arrange this for you. If you have additional questions, please feel free to contact me at (407) 878-7710, or by email at email@example.com. You may also visit us on the web at fieldscjdr.com and fieldsauto.com. Thank you for your business and have a great day. Sincerely, David Simoni, General Manager.
My argument is that I paid outrageous dealership shop rates for an incompetent tech to, of all things, incorrectly install an air filter, leading to the damage of the air intake manifold.The main issue is, only I know the truth and it’s hard for them to verify that they incorrectly installed my air filter box. Which I understand. But at the end of the day, FIELD’S JEEP DAMAGED MY CAR. I know the truth and that’s why I’m inclined to inform all potential customers. DON’T TAKE YOUR CAR HERE unless you want POOR CUSTOMER SERVICE and you want to PAY FOR COSTLY REPAIRS out of pocket down the road.
Dealer Replied on Yelp 6/28/2016 to this same review: "Kevin, I apologize that you had this experience and this is not something we're used to hearing. I'd like to discuss this more in depth with you if you're open to discussion, so that I may investigate and find out what went wrong. Please contact me at either firstname.lastname@example.org or at (407) 878-7710. Thank you, David Simoni, General Manager."
I cannot praise this dealership enough! I had spent several years shopping for a new car, and I am not exaggerating when I say I visited well over 15 dealerships. At first, the other dealerships seemed nice and friendly, but once they realized I had a trade in issue, they would suddenly never call me back or make an effort to help me. Fields was amazing; that WENT OUT OF THEIR WAY to help me, even with my difficult circumstances. They remained friendly and professional throughout, and even located the manual transmission I wanted in another state and brought it back for me a day later! I was absolutely thrilled with their service and how helpful they were to me. Mr. John Murphy, the Used Cars Manager, is an absolute gem...he really went above and beyond to help me out and make a deal work for me. Now I have the car I've dreamed about for 15 years, and it's all because of Mr. Murphy, Leslie in sales, and all the wonderful folks at Fields who helped make it happen. When I decide to upgrade, I don't care if I live across the country, I will definitely come back to Fields to purchase my next car. If you're in the market for a new car or truck, please save yourself a huge headache and visit Fields in Sanford FIRST! You won't regret it! They are truly wonderful!!!!
Thank you, it's our pleasure to serve you! If there is anything else we may do to elevate your ownership, please don't hesitate to ask. Sincerely, David Simoni, General Manager.
My wife and I had an awesome car buying experience at Fields Chrysler Jeep Dodge Ram in Sanford, Florida. It is the first time in 30 years of buying cars that I walked away feeling like I got treated fairly and with respect. This is an amazing accomplishment considering that I feel that buying a car is one of the most stressful events in my life.
"Awesome" is the type of experience we strive for on every visit. I'm delighted to hear we accomplished this for you and your wife. Thank you for your kind remarks and for being part of the Fields family. Warm Regards, David Simoni, General Manager.