Dr. Harry Hatasaka, MD - Reproductive Care Center
10150 S Petunia Way, Sandy, UT 84092
Dr. Harry Hatasaka, MD - Reproductive Care Center has not yet specified accepted insurance plans.
Additional Specialties: Reproductive Endocrinology, Obstetrics & Gynecology
10150 S Petunia Way
Sandy, UT 84092
Phone: (801) 878-8888
Phone: (801) 268-0306
Dr. Blauer was very knowledgeable and took the time to listen and answer questions. I have not received Dr Blauer's notes from my office visit. They had difficulty printing them out on the DOS and said they would email them to me. I have called about this twice but still no email. I was given a lot of good information and would really like to review the notes. Thank you.
With this being our second time trying IVF, we were familiar with the process and what to expect. We were very happy with the time Dr. Hatasaka took to go over my file and everything. We felt less like an assembly line than our previous clinic and are very hopeful with this process.
Had a great experience with the whole office. Staff is all friendly and Dr. Hatasaka was amazing! He spent so much time with my husband and I, answered all of our questions, went over options, medical history, and was very thorough. Never felt rushed. Would definitely recommend him to anyone!
I have only had two appointments scheduled with the office. Each appointment has been changed 2-3 times each. I 100 percent understand the reasoning for the change of times. People (just like me) are in a time sensitive schedule. I really do appreciate that the staff is always sincere and apologetic when it comes to changing my appointment. They always find the soonest available time for me to come in. Great support and customer service!
Dr. Hatasaka is great! He is optimistic, funny, and very helpful. We decided to purchase the $700 package (which I highly recommend) after our consultation with him. He gave great advice and knocked out a couple tests the same day of the consultation. If you set an appointment on day 3 or 4 of your cycle, they will most likely be able to do this for you as well, depending on their schedule. If you do decide to purchase the package, be sure to tell the lady at the desk that, so she knows to have the insurance company bill them, not you. Great experience. Great staff. Good luck and get pregnant!
When I originally called to make a consultation appointment, it took them over two weeks to get me in, which I felt was ridiculous. Once the appointment was finally here, we went at our scheduled time of 4:00pm, but still ended up sitting in the waiting room for over 20minutes. Finally, they called my name and took me back but the nurse told me where to go rather than showing me and as a first time visitor that was not okay. I got into doctor heiners office and while he took his time with us, I felt that most of the time was focused on items not regarding fertility and in order to get any of my answers, I had to ask specific questions. I ended up coming out of the office even less optimistic than I was going in. I did not feel comforted or that we had a plan or anything. Overall, a very depressing visit.
Feedback is invaluable to us as we strive to continually grow and improve. We want to extend our apologies for any perceived discomfort or shortcoming. We want every patient to feel welcome and attended to. As such, we do our best to schedule patients within a week of their request, and make every effort to accommodate our patients busy schedules. That said, depending on the appointment schedules of our providers, some patients may be faced with a longer wait times for a new patient appointment. Regardless, please accept our sincere apologies if we did not meet your expectations. Whether a first time patient or a frequent visitor, all patients should be courteously accompanied to their designated appointment location. Providing only directions of where to go instead of showing the patient to the room is not typical. This is something that we will address immediately to avoid it happening again. In regard to Dr. Heiner's questions - our doctors enjoy getting to know their patients on a personal basis. Additionally, the treatments administered at RCC can demand a lot of time and effort from patients. As such, our doctors want to be sure they recommend a treatment plan that is not only medically possible for the patient, but something that the patient is comfortable doing. To that end, we encourage an open dialogue between our patients and providers as a way to foster familiarity and trust - and thus, ensure that the proper treatment plan is prescribed. We would appreciate the opportunity to discuss your experience further, and invite you to contact our Practice Administrator, Chris Halbasch, at your convenience. We hope to hear from you soon. In the meanwhile, we wish you the best!
My husband and I had a wonderful experience with Dr. Hatasaka- He is very personable. We found it very easy to talk with Dr. Hatasaka. In addition to answering our questions, he presented us with very interesting facts, tools and resources. It was our experience that Dr. Hatasaka took his time with us and made us feel at ease with our situation. We left our appointment feeling very optimistic. Again, overall experience was wonderful. Thank you.
It was good information. But something that was concerned us about iur visit is that after we were given the status of my situation we went from that to number crunching and surgery. My wife had to ask the question about what other options or test are there that i could do to find out for sure if i am producing or if there were easier paths. Comes off as just wanting money and not wanting to help.
Thank you for your comments. We regret that you felt rushed through the process. Our goal is to provide the best possible care - this includes taking the time to explain the results of all diagnostic tests and options for treatment. We apologize if we fell short in this regard. The semen analysis test we use is more in-depth than most similar tests used at local testing centers. Because the test is conclusive, our physicians are able to provide an appropriate treatment plan after evaluating the results. Sometimes our physicians don't provide enough information about the test - as such, when they begin to discuss treatment options the patient may still have some questions. We will discuss your experience internally, and use this example as a learning opportunity for our staff. Lastly, if you'd like to discuss your experience further, or have any remaining questions, please don't hesitate to reach for us at your convenience.
Dr. Hatasaka was a great doctor. He was very thorough and seemed to know his stuff. When I had questions I felt he knew the answers and felt very confident he knew what he was taking about. My only concern is I felt just like another patient when dealing with my miscarriages. In the past with various kinds of doctors if even for something minor would call me to follow up. When dealing with something as heartbreaking as losing a baby I would hear nothing. It would have been nice to have a call back with some information, make a new plan and have some questions answered.
The nurse I was dealing with was okay. It made me a bit nervous when I had to call to remind her to prescribe me my medication or call to see if I needed follow ups and make the appointment. If I weren't on top of it I feel like something could have been missed.
I was very nervous before our telephone call, but Dr. Heiner made us feel comfortable and at ease immediately. He was very knowledgeable and informative, answered all our questions, and helped us to better understand the process. We did not feel rushed whatsoever and he was extremely reassuring.
Staff was very professional. They were attentive to my needs, and quick to make, and return phone calls. Dr. Heiner spent over an hour with me and my husband answering any questions that we had. He listened to us, and educated us. The office was clean and comfortable.