What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
1045 S State StSalt Lake City, UT 84111
From Business: Porsche. The greatest sports cars in the world. And we are like no other dealership you'll ever drive into. Personal, professional service, Knowledgeable, friendl…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Purchased a truck on 6/19/18, before purchasing the truck had Ray's garage do a diagnostic, paid 45 dollars for the diagnostic and was told the truck was in good condition. Needed new tire's and an oil change, but besides that was in good condition. I was referred there by the guy who sold me the truck, and the entire time him and the technician we're acting like good friends which I thought was strange, but based on this information, purchased the truck. The next day 6/20/18 went and attempted to get an oil change, during this had the shop do a courtesy inspection for me, imagine my surprise when I received new's the vehicle was barely safe to drive and had things that needed to be replaced immediately. Was given a 3500 dollar bill the day after getting an all clear from Ray's Garage. Called the garage, spoke to the same technician named Steve and he told me the company who told me there was damage lied and gave me the owner of Ray's garage's email. Went and got a third quote from a auto mechanic that I have known my entire life and from his was told everything the second company told me about the damage, plus more. This truck that I purchased and have driven three time's is barely safe to drive and was given a green light by Ray's garage. Have contacted the owner multiple times with no response and am getting stonewalled at the shop. NEVER go here even with the good reviews, because either they didn't look or blatantly lied to me and I'm now stuck with a 5000 dollar repair bill on a truck that I've owned less then a week.
VERY DISHONEST!!!!! DESOTRYED MY TRUCKS WHEELS!Yesterday I went to get my truck washed. I have a flat black wheel on my truck. They asked if there was anything they could focus on and I said my wheels. Some kid cleaned them and they looked good, then some other guy came out with STEEL WOOL and some chemical that he had to wear gloves with and took most of the finishing off my wheels!!! I asked a worker who that was and he said it was the CAR WASH MANAGER CODY!!! I was appalled, so I waited to see if Cody would tell me what he had done. Instead he got another shiny chemical to cover up his mistake and when he got me he acted like it never happened! Instead he bragged about things that where never checked off or done! Not worth the time or money if they only lie, and cant take fault for their mistakes. VERY DISHONEST PLACE!!!!
Absolutely overpriced! Vehicle damaged! Rude employees! Don’t let them touch your vehicle! They are not honest! Made us wait days and the final price they had a monkey pull it out of a hat!!!
Amazing team. Between Jessica's outstanding triage and clerical skills and Troy's Keen eye for troubleshooting and repairing vehicles I am always comfortable I will get the best care for my not-so-easy to work on Jeep. I had always felt somewhat Leary and unsatisfied at the dozens of other mechanics and dealerships I had dealt with in the past.but I completely trust their diagnostics skills, attentiveness and service quality. It's easy for people to write bad reviews when they are frustrated with their vehicles and not happy when their car expensively misbehaves. But I have had many repairs done here and elsewhere and I state it as a fact... You won't get better car care anywhere!
Honest staff that won't feed you crap about your car. Tells you what the problem is and offers you multiple options for repair.
If I could offer half a star I would. My 70-year-old father just got back a vehicle that was prepped the first three days then forgot about until we had to go in to see what was taking so long. Three weeks later we get the worst paint job I have ever seen. It looks like one side was rushed so bad I could have done it better with a can of spray paint. My mom burst into tears when she saw it. They are so nice they paid anyways and didn't want to cause a problem. I'm not that nice. I take it personally when my family is taken advantage of. I would love to post some pics so you know what I am talking about.
I have to say that no one here cares or even give a flying F! Came in and looked at a few trucks. At the time I thought I was getting the best deal. NOPE my bad I should have read the fine print and looked the contract over as I just got railroaded by Sales and Fiance! Wow to think I was naive thinking Utah Dealers would be more honest but I was sadly mistaken! I got the extended warranty thinking it was through Chrysler wow that was a shame no I have an extended warranty through some company I never hear of.After getting taken to the cleaners on my trade and NO DEAL ON THIS TRUCK. I had an alignment issue. Did they fix it the first time? Second or even third? NOPE! I even went to the Customer service Lady that should have taken care of my issues. All she did was offer 3 oil changes and some movie tickets. Seems that is all she was good for! Why even have this position then if all you can do is pass out oil changes and movie tickets? This to me is all BS don't use this to make me happy as I am NOT! I am out 4000.00 but again my bad.So for the 4th time I still do not have a good aliment. I will say the service department was nice enough to give me a car each time but really does it take this many times for an alignment? Is it that hard to do an alignment? Must be as they cant get it right. They might just give me an oil change to shut me up or even a movie ticket.Funny I asked them on the 3rd try to wash my truck. They told me its too tall to wash. Funny when you buy a truck from them they are fast to wash it but if your in service Oh well sorry we cant. This dealership. Larry H. Miller has shown me nothing but incompetence and true dishonesty in sales and service. WOW I am in Utah and see more dishonesty and lack of customer service then ever from Dealerships here!
Never go here. Such rude employees didnt give a crap about me or my car. Treating me like a burden! Ill never recommend this place to anyone.
Don't ever go here! The manager, Gunder, is very unprofessional. They have no concern for their customers' vehicles. They got oil all over our steering wheel and hood (damaging our PlastiDip wrap paint job) and will not own up to it nor work toward a resolution when we confronted them. Spoke to a Sandy police officer and he knows of this place and Gunder well and recommends we never go back. Still awaiting to hear back from owner on resolution. I've never had to leave a business review like this before. Beware where you take your vehicles.
I seriously cannot say enough good about this Maaco location, especially Matt!! We went in there on a time crunch for a surprise and he made it all come together. They were friendly, helpful and professional. They gave us a quote and stuck to it. Zero jerking around. And the best part is the truck looks better than when we bought it. I would highly recommend them and will continue to give them my business.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.