The sales representative that I bought two phones from says he is not a salesman, but I disagree. He promised to be helpful about the Verizon Buyout Program and he was anything but helpful. The buyout program seems sort of disconjointed and I needed answers, but the only thing the salesman seemed interested in was selling two new phone contracts. Then the phones did not come with the accessories that normally come in the box. I texted him about help with the buyout program and he said he would get with me the next day when he was scheduled to work again and I never heard back from him. Plus, there were moments when he displayed professionalism during the initial sale, but then he was saying some very unprofessional things as well, intermingled with cursing. I don't think we will be going back to this store! Probably should have went to the corporate store on Milan Rd. (US 250)
I would not recommend this sprint store to anyone. They refuse to give you information and say whatever it takes to get you out the door (including bold faced lies) and do not call you after they say they will. If I did not have such amazing service at the fremont location I would seriously stop using sprint.