Is a Certified Pre-Owned Car Better Than a New Car? »
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
700 Belmont WayPinole, CA 94564
I purchased 4 brand new tires from this particular Big O because it was close to my job. At the time of purchase, the salesman informed me of the li…
165 Van Ness AveSan Francisco, CA 94102
2625 San Pablo AveBerkeley, CA 94702
3040 Geary BlvdSan Francisco, CA 94118
New Management new attitude, over 150 years experience ASE certified techs. New renovation and new equipment added. Want it fixed right the first t…
415 Military EBenicia, CA 94510
From Business: Founded in 1962, Big O Tires, LLC is one of the leading retail tire franchisors in North America. Based in Benicia, Calif., the company operates more than 500 loc…
2155 N BroadwayWalnut Creek, CA 94596
Came in for a low tire pressure. Turns out I needed all new tires because my alignment was off. Lady at the counter helped link me to some great and…
442 Soscol AveNapa, CA 94559
From Business: Founded in 1962, Big O Tires LLC is one of the leading retail tire franchisors in North America. Based in Napa, Calif., the company operates more than 500 locatio…
1845 Contra Costa BlvdPleasant Hill, CA 94523
Maybe the right day has something to do with my latest visit -But The experience was very good -friendly company of employees and the work was done …
2160 S El Camino RealSan Mateo, CA 94403
PEOPLE REALLY CARE!!!! MARK WAS EXCEPTIONAL AND ACTUALLY TOOK THE TIME TO SPEAK TO ME ABOUT SILLY LUG NUTS. THIS MAKES ALL THE DIFFEANCE IN THE WORL…
155 W Linda Mesa AveDanville, CA 94526
I could not say enough bad things about this business. I brought my Camaro there and they scratched up the rims and lost the plastic caps for the wh…
15241 Washington AveCastro Valley, CA 94546
From Business: Big O Tires is the largest independent new tire and auto services operation in North America. Big O offers their complete line of branded tires & car products for…
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
My 2000 Nissan Frontier broke down on Hwy 37 200 miles from home on a work trip during the morning commute in late October, My initial diagnosis was the timing belt. I immediately searched for mechanics and got several estimates. Timing belt failures usually damage the pistons and valves which can be very costly. Kevin offered a very fair estimate with best and worst case scenarios so I had the truck towed to his shop. He and his assistants were extremely competent with this service and I had complete confidence that they would be honest about the findings. The timing belt was the culprit and I was fortunate that it did no harm to the motor when a third of the belt teeth were stripped smooth (which they showed me) during my commute. They also made good suggestions to replace other belts and water pump since the old ones had to come off anyway. The total cost was under $600 which could have been thousands! They finished the work on schedule and the truck runs better than ever! I've driven 2000 miles since the repair which involved some heavy hauling and everything is still perfect. I truly appreciated the friendly, honest service for the best price and highly recommend this shop.
I was looking to get a four wheel alignment for my old Accord. I did some research and saw that Diamond Tire Center had a tremendous amount of great reviews. After dealing with them, I can clearly see why. The place is spotless, everyone there is very nice, they do great work, and most important of all, they're very honest. Highly recommended.
I highly reccommend not to do business with Affordable Auto Body. They have bought parts from us in the past. In April of this year they bounced a check to us. No one will return our call. This is a bad business practice. It has been over 2 months and we still have not been paid. We complete understand that small business have a tough time with the day to day operations. You would think they would pick up the phone and make some type of payment arrangement.
Thank God for Judy! She is not only an extremely experienced mechanic, she is also an amazing person. She had a really big heart; I completely trust her. She communicated everything so clearly that even my dog could understand. She was able to diagnose the problem when other mechanics could not. I've had so many cars and so many mechanics in different cities; hands down, she is the best!
My experience with this has been until the last couple of times we brought our cars in.....since ,it's been HORRIBLE!avoid spending your mone there.....we have been overcharged , told that we need to have things worked that was unnecessary,very poor quality of service (customer & automotive) , a couple of weeks ago.left my car for an oil change,tire rotation,& a noisy belt......took 3 days to get it back........minus a wheel cap , a broken off dipstick,& overcooked with oil! Nobody mentioned it to me....I found it when my car starts leaking oil all over the engine! It's been a week and they cleaned off the oil but could find the leak,& they told me they couldn't locate a replacement dipstick......(took me 15 min. Online and I found one ) so I called them & told then where to look . They had the audacity to ask me me to go by it and they would reimburse me!!!!!!!!!!!! SO I'M NEVER GOING TAKE MY CAR BACK THERE EXCEPT TO PICK UP MY NEW DIPSTICK!!!!!! Very poor business practices & customer service , not to mention poor attention to work they perform....ITS ALL ABOUT THE BUCK. avoid them if your smart...
Great service and friendly family shop
I've gone to A1 for 20 years now. The owner is know as "JP". He is a very honest guy and I've seen him stay late for customers and fix things that other people might have just replaced for a lot more money. He was written up in the Pacific Sun (Marin paper) for his honest work. He builds race cars as a hobby so he know what he is doing...
Yes, I had the best experience with these guys, they repaired my car and had me on the road in no time . Thanks Don, Marcel and Owen, if you need your car repair hey just call Parker Automotive my cousin Lorenzo took his Jaguar in and now he love these guys too.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.