Jerzy Boy'z Car Wash
777 Miraflores, San Pedro, CA 90731
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08/31/2009Provided by Citysearch -
I was at Jerzey Boyz Car Wash on August 19, 2009 and I am still upset! After my car got out of the wash, while I was sitting in the waiting area, I could still see something smeared on the back. I figured the guy would get it while he was drying it. Nope. When they were finished I went to my car, got a tissue and cleaned it myself. When I got into my car the seat back had been changed and was jammed. It took me 5 minutes to get it unjammed just so I could drive out of the place. While I was slowing for a stop sign on a hill the stuffed animal I keep on the steering column slides off the dash. Lo and behold my dash is cracked! Big time cracked!! I drove straight back to Jerzy Boy'z and told them I was not happy and mostly because they tried to hide the damage. Of course I was told that it was cracked when I drove in there. I have had my car since it was brand new. I think I would know if the dash was cracked all the way across. It is not something you could miss. They told me my car is over 5 years old and the plastic was not conditioned correctly. The owner told my insurance company that I admitted to his manager that it was cracked before I got there. If I had done that I wouldn't have sent him an email nor would I have contacted my insurance company. The owner also told them he is always going to small claims court. Now you know why! Want a tip? Find a different car wash!
08/08/2008Provided by Citysearch -
When a person pays for a service, they should get what they paid for, No excuses. And if it is not done to the customers satisfaction, instead of excuses, they should just clean the car until the customer is satisfied. It seems to be the same thing all over again...do as cheap a job as you can get away with, but still charge the full price. I'm not laying down on this one...I'm going to get my money back.